Collection Trainer

3 days ago

Taguig, Philippines blaseek Full time

About the Role
We are looking for an experienced Collections Trainer who is passionate about developing people and helping them succeed. In this role, you will design and deliver training programs that build skills in debt collection, negotiation, compliance, and customer service. You will work closely with leadership and support teams to make sure every team member has the tools, knowledge, and confidence to perform at their best.

What You’ll Do

Lead onboarding programs to set new hires up for success
Develop engaging training modules on collection techniques, compliance, and customer interactions
Conduct refresher sessions and workshops to keep skills sharp
Provide one-on-one coaching and feedback to help team members improve
Track training results and identify opportunities for growth
Partner with leaders and HR to align training with business needs

What We’re Looking For

8–10 years of experience as a BPO Trainer in Collections (Retail or B2C)
Strong leadership, communication, and interpersonal skills
Deep understanding of banking operations and team performance management
Skilled at coaching and motivating people to achieve results
Organized, adaptable, and committed to continuous learning
Willing to work onsite in McKinley West, Taguig or MOA Complex, Pasay
Amenable to an Australian shift schedule

  • Collections Trainer

    3 days ago

    Taguig, Philippines TalentHero Full time

    The Collection Trainer designs, delivers, and evaluates training programs for new and existing debt collection team member. This role helps all team members to be equipped with the knowledge, skills, and tools necessary to perform their roles effectively, ethically, and in compliance with regulatory standards. Mentioned below are key duties: - Develop...

  • Technical Trainer

    3 weeks ago

    Taguig, Philippines Cobden & Carter International Full time

    About the job Technical Trainer (Power Platform) TECHNICAL TRAINER (POWER PLATFORM) RESPONSIBILITIES: Effectively master, train, and evaluate all learning objectives from the Microsoft Power Platform (Power Apps, Power Automate) course curriculum and rollout other technical courses in the future Design and develop online, classroom, and blended learning...

  • Collections Quality Analyst

    3 days ago

    Taguig, Philippines TalentHero Full time

    Role Description The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training. Mentioned below are key duties: • Listen to...

  • Collections Quality Analyst

    3 weeks ago

    Taguig, Philippines Blaseek Full time

    About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

  • Collections Quality Analyst

    2 weeks ago

    Taguig, Philippines Blaseek Full time

    About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

  • Collections Quality Analyst

    3 days ago

    Taguig, Philippines Blaseek Full time

    About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

  • Inpatient Clinical Documentation Trainer

    2 weeks ago

    Taguig, Philippines MicroSourcing Full time

    Inpatient Clinical Documentation Trainer Inpatient Clinical Documentation Trainer role at MicroSourcing Discover your 100% YOU with MicroSourcing! Position: Inpatient Clinical Documentation Trainer Location: Taguig Work setup & shift: Onsite | Night shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day...

  • Trainer Senior, Assistant Vice President

    3 days ago

    Taguig, Philippines Citibank (Switzerland) AG Full time

    ## For additional information, please review .Trainer Senior, Assistant Vice President page is loaded## Trainer Senior, Assistant Vice Presidentlocations: Taguig Philippinesposted on: Posted Todayjob requisition id: At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200...

  • Freelance Software Developer

    4 weeks ago

    Taguig, Philippines Mindrift Full time

    Freelance Software Developer (Java) - Quality Assurance / AI Trainer 1 week ago Be among the first 25 applicants This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At Mindrift, innovation meets...

  • Trainer (Healthcare - Appeals and Grievances)

    2 weeks ago

    Taguig, National Capital Region, Philippines 5a9f0400-70a0-48c9-83ea-7d9b9181a676 Full time $40,000 - $80,000 per year

    Responsibilities:Participate & lead in the development, implementation, and updating of training manuals to reflect new approaches to training, departmental and/or system process changes and updates as neededOversee and mentor new employees during the initial training programWork closely with the leadership team, QA, and subject matter experts external and...