In-House Recruitment Specialist
5 months ago
In-house Recruitment Specialist
Work Set-up: On-site
Schedule: 8:00 am to 5 pm EST (during the first month 10:00 am to 5:00 pm EST)
Work Location: Cebu
Responsibilities:
• Lead end-to-end recruitment processes for call center positions at Redefined Growth Marketing (RGM), including sourcing, screening, and interviewing (final hiring decisions will be made by Call Center Management).
• Collaborate with Managers and the Call Center Director at RGM to understand staffing needs and ensure timely fulfillment of vacancies.
• Utilize various recruitment channels, both traditional and digital, to attract qualified candidates.
• Conduct initial interviews and assessments to identify suitable candidates.
• Manage day-to-day HR activities at RGM, including onboarding, employee relations, and performance management.
• Ensure compliance with local labor laws and company policies at RGM.
• Handle employee queries and concerns promptly and effectively.
• Maintain accurate and up-to-date employee records.
• Collaborate with team leads to implement training programs that enhance employee skills and performance.
• Implement initiatives to boost employee morale and satisfaction.
• Organize team-building activities and events to foster a positive work environment.
Requirements:
• Any degree in Human Resources, Business Administration, or a related field is a plus
• At least 2+ years of experience in HR and/or Recruitment roles within a BPO/Call Center environment.
• Strong communication skills in English, both written and verbal.
• Knowledge of Philippine labor laws and HR best practices.
• Experience in end-to-end recruitment processes.
• Familiarity with HRIS and other HR-related software.
• Excellent interpersonal skills and the ability to work collaboratively.
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