Customer Care Supervisor

4 weeks ago


Makati City, National Capital Region, Philippines Dempsy Resource Management Inc. Full time
Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field (preferred).
- Certification in customer service or healthcare management is a plus.
- 3+ years of experience in a customer service or call center role, with at least 1-2 years in a supervisory capacity.
- Previous experience in healthcare or a related industry (insurance, medical billing, hospital administration, etc.) is highly preferred.
- Proven leadership abilities, including conflict resolution, team management, and performance monitoring.

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