BPO Process Trainer

3 weeks ago


Davao City, Philippines Talent Outsourcing Channel Solutions Full time

We are looking for an experienced BPO Process Trainer to facilitate new hire and ongoing training for our call center operations. The ideal candidate will be responsible for creating training materials, conducting training sessions, and assessing trainee performance to ensure adherence to quality and productivity standards. Additionally, the BPO Process Trainer will collaborate with operational teams to identify training needs and develop training plans accordingly.

Qualifications:
At least 1 year teaching experience
BPO experience is preferred but not required
At least above english communications skills
Willing to work onsite


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