Patient Care Quality Officer
1 week ago
Job Description
The Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.
QUALITY ASSURANCE AUDITS AND REVIEWS
Conduct regular audits remote or on-site, of documentation, patient care, and clinical procedures.
Review patient records to ensure compliance with home care policies, patient care standards, and regulatory requirements.
Monitor and evaluate infection control practices and patient safety protocols.
DATA COLLECTION AND ANALYSIS
Collect and analyze data related to patient outcomes, clinical staff performance, and service quality.
Identify trends, gaps, and areas for improvement in patient care practices.
Prepare reports and present findings to leadership for action planning.
COMPLIANCE MONITORING
Ensure adherence to national and local regulatory requirements.
Assist in preparing the company for accreditation surveys and inspections.
Develop and implement corrective action plans when deficiencies are identified.
STAFF TRAINING AND DEVELOPMENT
Educate clinical service staff on quality assurance standards, patient safety initiatives, and best practices.
Assist in the development of training programs to enhance clinical service competencies and compliance with quality standards.
Provide coaching and mentoring to clinical service staff to improve performance in areas identified through audits and evaluations.
ROCESS IMPROVEMENT
Collaborate with clinical service staff and management to develop and implement quality improvement initiatives.
Lead or participate in multidisciplinary quality improvement teams to improve patient care processes.
Facilitate the implementation of evidence-based practices and protocols to enhance patient outcomes.
PATIENT CARE EVALUATION
Evaluate patient care delivery and outcomes to ensure highquality, patient-centered care.
Address patient and family concerns regarding patient care quality, and work to resolve issues through continuous quality improvement.
DOCUMENTATION AND REPORTING
Maintain comprehensive records of quality assurance activities, audits, and outcomes.
Develop and submit detailed reports on quality assurance findings to nursing leadership and the quality assurance committee.
RISK MANAGEMENT
Identify potential risks to patient safety and implement measures to mitigate those risks.
Collaborate with risk management teams to reduce incidents and improve patient safety.
QUALIFICATIONS
Graduate of any Allied Health Course
Good people skills.
BLS Certified is a plus
Excellent verbal and written communication skills
Willing to work in shifting schedule or extended hours
In-depth knowledge of all procedures used in the management of hospitals or home care organizations
Has the compassion to serve and help patients
Strong MS 365 knowledge.
Job Type: Full-time
Benefits:
Opportunities for promotion
Paid training
-
Patient Care Quality Officer
2 weeks ago
Marikina City, National Capital Region, Philippines Home Healthlink Innovations Inc. Full time ₱350,000 - ₱600,000 per yearJob DescriptionThe role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.QUALITY ASSURANCE AUDITS AND REVIEWSConduct regular audits remote or on-site, of documentation, patient care, and...
-
PATIENT CARE
2 weeks ago
Makati City, National Capital Region, Philippines MANILA BANKERS LIFE INSURANCE CORP Full time ₱250,000 - ₱350,000 per yearAbout the role We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver...
-
Patient Care Administrator
5 days ago
Makati City, National Capital Region, Philippines Emapta Full time ₱250,000 - ₱500,000 per yearCare Beyond the Clock. Compassion Within Every Call. Bring balance, purpose, and patient focus into your healthcare career. Deliver patient-centered support that extends far beyond the desk-helping every call, record, and appointment flow with care, accuracy, and empathy. Enjoy a fulfilling healthcare career that lets you make a difference while keeping...
-
Patient Care Coordinators
7 days ago
Ormoc City, Eastern Visayas, Philippines Virtual Staffing Solutions Full time $104,000 - $130,878 per yearDescriptionVirtual Staffing Solutions is looking for Patient Care CoordinatorsThe Patient Care Coordinator serves as the primary point of contact for patients, ensuring timely support, accurate information, and seamless service. This role involves handling inquiries, managing account updates, and assisting with billing and contract processes while...
-
patient coordinator
2 weeks ago
Makati City, National Capital Region, Philippines Care Solutions and Outsourcing Corp. Full time $104,000 - $130,878 per yearDUTIES:Assist Managed Care Team in US for special project and patient care required.Summarizing patient assessment, procedure results in a reportDocumenting patient conditions, treatments, and medication in the patients' electronic Health record.Assist in extraction of reports from hospital portals and filing them appropriately in a patient's chart for...
-
patient care navigator
1 week ago
Quezon City, National Capital Region, Philippines St. Luke's Medical Center Full time ₱250,000 - ₱450,000 per yearBrief Job Summary:Provide individualized assistance to patients to facilitate access to SLMC Health care services. Shall also act as the Liaison or First point of Contact between patients and Health care Workers. The Patient Care Navigator helps patients identify and overcome challenges to getting medical care.Duties and Responsibilities:Assist patients in...
-
Patient Safety Officer
2 weeks ago
Cebu City, Philippines Chong Hua Hospital Full timeChong Hua Hospital seeks a Patient Safety Officer to coordinate patient safety protocols and ensure quality care in Cebu City. Your Role Key responsibilities include: Coordinating and communicating patient safety protocols among healthcare staff Implementing and monitoring patient quality management activities including patient care, patient relations, risk...
-
Patient Safety Officer
3 days ago
Cebu City, Philippines Chonghua Full timeOverview Make a difference and advance your career with Chong Hua Hospital, the Philippines' premier healthcare destination! Chong Hua Hospital is looking to hire a Patient Safety Officer who coordinates and communicates patient safety protocols among the hospital’s healthcare staff, ensuring provision of quality care that is accessible, safe, effective,...
-
Patient Care Representative
1 week ago
Quezon City, Philippines E-Solutions IT Services Full timeJob Responsibilities Schedule and confirm patient appointments for radiology procedures, including MRI, X-ray, Mammogram, CT scans, and Ultrasounds. Utilize Exa RIS (Konica) to efficiently manage patient scheduling, records, and workflow. Verify insurance details, pre-authorizations, and patient eligibility before scheduling procedures. Provide patients with...
-
Patient Care Advocate
2 weeks ago
Cebu City, Central Visayas, Philippines DermX Support Inc. Full time ₱800,000 - ₱1,200,000 per yearPosition Overview:Join our dynamic healthcare team as a Patient Care Advocate and become the reassuring voice our patients hear when they need it most. In this vital role, you'll go beyond appointments and phone calls—you'll help patients navigate the complexities of insurance, authorizations, and billing with compassion and efficiency. If you're...
