Patient Care Quality Officer

3 weeks ago

Marikina City, Philippines Home Healthlink Full time

Job Description

The Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.

QUALITY ASSURANCE AUDITS AND REVIEWS

Conduct regular audits remote or on-site, of documentation, patient care, and clinical procedures.
Review patient records to ensure compliance with home care policies, patient care standards, and regulatory requirements.
Monitor and evaluate infection control practices and patient safety protocols.
DATA COLLECTION AND ANALYSIS

Collect and analyze data related to patient outcomes, clinical staff performance, and service quality.
Identify trends, gaps, and areas for improvement in patient care practices.
Prepare reports and present findings to leadership for action planning.
COMPLIANCE MONITORING

Ensure adherence to national and local regulatory requirements.
Assist in preparing the company for accreditation surveys and inspections.
Develop and implement corrective action plans when deficiencies are identified.
STAFF TRAINING AND DEVELOPMENT

Educate clinical service staff on quality assurance standards, patient safety initiatives, and best practices.
Assist in the development of training programs to enhance clinical service competencies and compliance with quality standards.
Provide coaching and mentoring to clinical service staff to improve performance in areas identified through audits and evaluations.
ROCESS IMPROVEMENT

Collaborate with clinical service staff and management to develop and implement quality improvement initiatives.
Lead or participate in multidisciplinary quality improvement teams to improve patient care processes.
Facilitate the implementation of evidence-based practices and protocols to enhance patient outcomes.
PATIENT CARE EVALUATION

Evaluate patient care delivery and outcomes to ensure highquality, patient-centered care.
Address patient and family concerns regarding patient care quality, and work to resolve issues through continuous quality improvement.
DOCUMENTATION AND REPORTING

Maintain comprehensive records of quality assurance activities, audits, and outcomes.
Develop and submit detailed reports on quality assurance findings to nursing leadership and the quality assurance committee.
RISK MANAGEMENT

Identify potential risks to patient safety and implement measures to mitigate those risks.
Collaborate with risk management teams to reduce incidents and improve patient safety.
QUALIFICATIONS

Graduate of any Allied Health Course
Good people skills.
BLS Certified is a plus
Excellent verbal and written communication skills
Willing to work in shifting schedule or extended hours
In-depth knowledge of all procedures used in the management of hospitals or home care organizations
Has the compassion to serve and help patients
Strong MS 365 knowledge.
Job Type: Full-time

Benefits:


Opportunities for promotion
Paid training

  • Patient Care Quality Officer

    2 weeks ago

    Marikina, Philippines Home Healthlink Full time

    Job Description The Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to...

  • Patient Care Quality Officer

    2 weeks ago

    Marikina City, National Capital Region, Philippines Home Healthlink Innovations, Inc. Full time ₱240,000 - ₱360,000 per year

    Job DescriptionThe Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to...

  • Patient Care Quality Officer

    2 weeks ago

    Marikina City, National Capital Region, Philippines Home Healthlink Innovations Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionThe role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.QUALITY ASSURANCE AUDITS AND REVIEWSConduct regular audits remote or on-site, of documentation, patient care, and...

  • Patient Care Quality Officer

    2 weeks ago

    Marikina City, National Capital Region, Philippines Home HealthLink Innovations Inc. Full time ₱540,000 - ₱1,080,000 per year

    Job descriptionJoin Us TodayBe part of a team that goes above and beyond to make a real impact in the communities we serve. If you are a dedicated nurse with a passion for delivering exceptional home care, we would love to hear from you. Apply now and help us redefine what it means to care.Make a difference where it matters most—apply today at Home...

  • PATIENT CARE

    1 week ago

    Makati City, National Capital Region, Philippines MANILA BANKERS LIFE INSURANCE CORP Full time ₱250,000 - ₱350,000 per year

    About the role We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver...

  • Patient Care Coordinator

    4 weeks ago

    Caloocan City, National Capital Region, Philippines Virtual Rockstar Careers Full time

    OverviewVirtual Rockstar is hiring a reliable and detail-oriented Patient Care Coordinator to support our client's growing physical therapy clinic based in Seattle, Washington (Pacific Time). In this fully remote role, you will manage the clinic's front office workflow—ensuring patients receive excellent support and a welcoming experience from their first...

  • Patient Care Coordinators

    6 days ago

    Ormoc City, Eastern Visayas, Philippines Virtual Staffing Solutions Full time $104,000 - $130,878 per year

    DescriptionVirtual Staffing Solutions is looking for Patient Care CoordinatorsThe Patient Care Coordinator serves as the primary point of contact for patients, ensuring timely support, accurate information, and seamless service. This role involves handling inquiries, managing account updates, and assisting with billing and contract processes while...

  • patient coordinator

    2 weeks ago

    Makati City, National Capital Region, Philippines Care Solutions and Outsourcing Corp. Full time $104,000 - $130,878 per year

    DUTIES:Assist Managed Care Team in US for special project and patient care required.Summarizing patient assessment, procedure results in a reportDocumenting patient conditions, treatments, and medication in the patients' electronic Health record.Assist in extraction of reports from hospital portals and filing them appropriately in a patient's chart for...

  • patient care navigator

    1 week ago

    Quezon City, National Capital Region, Philippines St. Luke's Medical Center Full time ₱250,000 - ₱450,000 per year

    Brief Job Summary:Provide individualized assistance to patients to facilitate access to SLMC Health care services. Shall also act as the Liaison or First point of Contact between patients and Health care Workers. The Patient Care Navigator helps patients identify and overcome challenges to getting medical care.Duties and Responsibilities:Assist patients in...

  • Patient Care Advocate

    2 weeks ago

    Cebu City, Central Visayas, Philippines DermX Support Inc. Full time ₱800,000 - ₱1,200,000 per year

    Position Overview:Join our dynamic healthcare team as a Patient Care Advocate and become the reassuring voice our patients hear when they need it most. In this vital role, you'll go beyond appointments and phone calls—you'll help patients navigate the complexities of insurance, authorizations, and billing with compassion and efficiency. If you're...