Account Specialist

2 weeks ago

Makati City, Philippines Resource Management Full time

EMPLOYMENT TYPE: Full-time
WORK LOCATION: Makati City
WORK SCHEDULE: Monday to Friday | 8:30 AM - 5:30 PM
SALARY: 18k

JOB DESCRIPTION:
• Provides direct, client-facing support for day-to-day account servicing needs to ensure smooth and efficient operations.
• Ensures accurate handling of account setup, updates, and maintenance, coordinating all necessary documentation and system inputs to maintain service integrity.
• Responds to client inquiries and concerns in a timely and professional manner, offering prompt resolution and consistent follow-through.
• Engages proactively with clients to support membership retention and renewals, reinforcing the value of healthcare services provided.
• Leads client onboarding and benefit orientation, including installation and clear explanation of service expectations to establish long-term trust and satisfaction.
• Coordinates closely with internal teams (e.g., underwriting, claims, finance, and provider networks) to deliver a seamless and high-quality client experience.
• Prepares and presents quarterly utilization reports with data-driven insights to help clients understand plan usage, manage costs, and make informed benefit decisions.
• Organizes and supports client engagement activities, such as Annual Physical Exams (APE), wellness programs, and health fairs, to promote preventive care and client satisfaction.
• Collects and acts on client feedback, identifying service gaps and recommending solutions to continually enhance the customer journey.
• Contributes to long-term relationship building, focusing on retention strategies and aligning client needs with organizational capabilities.
• Drives effective renewal negotiations by understanding client needs, aligning plan options with organizational goals, and presenting value-driven recommendations to secure long-term retention.
• Ensures the timely execution of all required documentation, including signed contracts and compliance with AMLA (Anti Money Laundering Act) requirements, prior to the activation of medical policies and services.

QUALIFICATIONS:
• Bachelor’s degree holder / College Graduate.
• At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries. Open for interested newbies.
• Proven skills in account management, including client relationship building, issue resolution, and retention strategies.
• Strong customer service orientation and problem-solving skills.
• Excellent verbal and written communication skills.
• High attention to detail and strong organizational abilities.
• Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.
• Ability to handle multiple accounts and meet deadlines in a fast-paced environment.
• Holds a valid driver’s license and is able to drive as needed for client servicing activities.
• Willing to work on-site

OTHERS:
• Preferably a graduate in Business Administration, Marketing, Healthcare, or related fields.

  • Accounting Staff

    2 days ago

    Makati City, National Capital Region, Philippines Primus@ Knowledge Specialist Full time ₱400,000 - ₱600,000 per year

    Job Description:Handles credit and collection of all accountsKeeps a record of Aging accounts and ensures proper updating of recordsKeeps a record of Delinquent accounts and strictly ensures follow up payment while awaiting further instructions from Managing DirectorHandles scheduling of Payment Collection and gives instructions to CollectorAssigns relevant...

  • Accounting Staff

    4 days ago

    Mandaue City, Central Visayas, Philippines IFOOD Specialist Corporation Full time ₱150,000 per year

    IFOOD Specialist Corporation is hiring a Full time Accounting Staff role in Mandaue City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonSaturday: Morning, Afternoon1...

  • Employee Relations Specialist

    4 days ago

    Paranaque City, Calabarzon, Philippines ACCOUNT VENTURES INC Full time ₱480,000 - ₱720,000 per year

    Account Ventures Inc. (AVI), the company behind BOK Korean Fried Chicken, one of the fastest-growing quick service restaurants in the Philippines, is looking for an Employee Relations Specialist to help us foster a fair, supportive, and compliant workplace where employees feel valued and heard.In this role, you will support a positive workplace culture by...

  • Accounting Specialist

    4 days ago

    Makati City, National Capital Region, Philippines Prime@Technology Specialist Full time ₱400,000 - ₱600,000 per year

    DUTIES AND RESPONSIBILITIES• Review all invoices for appropriate documentation and approval prior to payment• Prioritize invoices according to cash discount potential and payment terms• Process check requests• Audit and process credit card bills• Match invoices to checks, obtain all signatures for checks and distribute checks accordingly• Respond...

  • Accounting Specialist

    2 weeks ago

    Makati, Philippines P&A Grant Thornton Full time

    The Accounting Specialist is primarily responsible for performing procedures assigned by the engagement Senior Accounting Specialist and/or Accounting Manager. Such procedures may vary with the nature and scope of the engagement and the experience of the Accounting Specialist. In all phases of an engagement, the Accounting Specialist is responsible for...

  • Accounts Payable Specialist

    4 days ago

    Makati City, National Capital Region, Philippines PTC Agency & Transport Inc. Full time $4,000 - $6,000 per year

    Accounts Payable Specialist Do you have a sharp eye for detail and a solid understanding of accounts payable processes? PTC Logistics (Head Office Makati) is seeking a dedicated Accounts Payable Specialist to ensure accurate and timely processing of invoices and payments.We are looking for: Graduate of Bachelor of Science in Accountancy Minimum of 1-2 years...

  • Accounting Specialist

    7 days ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱600,000 - ₱1,200,000 per year

    COST ACCOUNTANT / ACCOUNTING SPECIALISTMUST BE COLLEGE GRADUATE (BSA IS PREF)W/ OR W/O LICENSEWITH AT LEAST 1-2YRS EXPERIENCE AS COST ACCOUNTANTPREF FROM F&B INDUSTRYKNOWLEDGEABLE IN COSTING AND OTHER ACCOUNTING PRACTICESWILLING TO WORK IN MAKATI CITYCAN START ASAP

  • Accounting Specialist

    1 week ago

    Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time ₱900,000 - ₱1,200,000 per year

    Accounts Payable Specialist (US) Makati Office (Hybrid) | Iloilo Office (Onsite) Night Shift | Full-timeWe are looking for someone who can start immediatelyBE ONE OF US:https://www.careers-What We're Looking For5+ years of experience in Accounts Payable or general accountingStrong knowledge of AP processes and accounting principlesProficiency in QuickBooks,...

  • Senior Accounting Specialist

    4 days ago

    Makati City, National Capital Region, Philippines P&A Grant Thornton Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description DetailsThe Senior Accounting Specialist has the primary responsibility for the conduct of the accounting engagement as outlined by the engagement manager and engagement partner, in accordance with the standards of the Firm, BPS Division and the profession as expressed in official professional pronouncements.The Senior Accounting Specialist...

  • Accounting Specialist

    2 days ago

    Makati City, National Capital Region, Philippines Century Properties Management Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Accounting Specialist (Reliever)Location: Makati CityEmployment Type: Temporary / Contractual (Reliever)Duration: [Insert Duration, e.g., 2 months, September to November 2025]Reporting To: Accounting Manager / Finance SupervisorJob Summary:We are seeking a detail-oriented and reliable Accounting Specialist (Reliever) to temporarily assist the...