Technical Writing and Documentation Specialist

2 days ago


Pasig City, Philippines KDCI Outsourcing Full time

Job Overview

KDCI Outsourcing is looking for a meticulous and experienced Technical Writing and Documentation Specialist to craft and maintain high-quality documentation that drives our business growth and operational excellence. The ideal candidate has expertise in technical writing, coupled with a solid understanding of IT services and infrastructure. This role is essential in developing clear, precise, and impactful content for RFP responses, service deliverables, and operational playbooks, ensuring alignment with our technical standards and client needs.

Responsibilities

- Develop and write comprehensive responses for Requests for Proposals (RFPs), ensuring alignment with technical requirements and company capabilities.
- Create and maintain service deliverables, including High-Level Designs (HLDs), Low-Level Designs (LLDs), and architecture documentation.
- Develop detailed operational playbooks and run books, outlining step-by-step processes for deployment, maintenance, and troubleshooting.
- Collaborate with cross-functional teams, including engineering, project management, and sales, to gather technical information and translate it into clear, client-friendly documentation.
- Standardize documentation templates and ensure consistency across all technical documents.
- Manage the review and approval process for documentation, incorporating feedback and ensuring accuracy.
- Continuously improve documentation quality and accessibility, leveraging feedback from internal stakeholders and clients.

Requirements
-‍‍ Bachelor’s degree in Technical Writing, English, Communications, Information Technology, or a related field.
- 2 or more years of experience in technical writing, documentation, or a similar role.
- Strong communication skills (both written and verbal) for interacting with cross-functional teams.
- Ability to explain complex technical concepts in simple, clear language for a non-technical audience.
- Experience in writing operational playbooks or technical manuals.
- Proficient in writing and editing clear, concise, and accurate documentation.
- Expertise with documentation tools such as Microsoft Word, Google Docs, Markdown, Adobe FrameMaker, or MadCap Flare.
- Experience with content management systems (CMS) and version control tools.
- Ability to work independently and manage multiple projects simultaneously while meeting deadlines.



  • Pasig, Philippines KDCI Outsourcing Full time

    Job OverviewKDCI Outsourcing is looking for a meticulous and experienced Technical Writing and Documentation Specialist to craft and maintain high-quality documentation that drives our business growth and operational excellence. The ideal candidate has expertise in technical writing, coupled with a solid understanding of IT services and infrastructure. This...


  • Pasig, National Capital Region, Philippines KDCI Outsourcing Full time

    Job Description">KDCI Outsourcing is looking for a meticulous and experienced Technical Writing and Documentation Specialist to craft and maintain high-quality documentation that drives our business growth and operational excellence. This role is essential in developing clear, precise, and impactful content for RFP responses, service deliverables, and...


  • Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time

    We are looking for a talented Documentation Specialist to join our team at ASIA NAVIS INTERNATIONAL CORPORATION. In this role, you will be responsible for developing and maintaining high-quality technical documentation for our products and services.As a Documentation Specialist, you will work closely with cross-functional teams to create and maintain user...


  • Pasig, National Capital Region, Philippines KDCI Outsourcing Full time

    Job Summary">At KDCI Outsourcing, we are seeking an accomplished Technical Writing and Documentation Specialist to join our team. As a key member of our documentation team, you will be responsible for creating high-quality documentation that drives business growth and operational excellence.">Key Responsibilities:">">Develop comprehensive responses for...


  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    Do you enjoy working in a fast-paced environment where no two days are alike? Are you detail-oriented and organized, with a passion for providing exceptional customer service?">As a Reliable Document Courier at Mida Food Specialist, you will play a critical role in ensuring timely and accurate delivery of documents, packages, and product samples to our...


  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    Are you a detail-oriented and organized professional looking for a challenging role that requires reliability and strong communication skills? Do you have experience in document delivery and collection, and are you passionate about providing excellent customer service?">As a Document Logistics Coordinator at Mida Food Specialist, you will play a vital role...


  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    At Mida Food Specialist, we are seeking a highly skilled Procurement Specialist to support our purchasing function. As a key member of our team, you will be responsible for procuring products and packaging materials according to company specifications.Duties:Maintain records of purchases and trade filesAssist the Purchasing Manager in preparation of reports...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Technical Support SpecialistBEST CAREERS AND OPPORTUNITIES is a leading provider of innovative technology solutions, committed to delivering exceptional customer experiences through our talented team of professionals.Key Responsibilities:Excellent communication skills for effective customer interaction are essential in this role.Troubleshooting base...


  • Pasig, National Capital Region, Philippines KDCI Outsourcing Full time

    Job Overview">KDCI Outsourcing is seeking a highly skilled Technical Writing and Documentation Specialist to create high-quality documentation that drives business growth and operational excellence. The ideal candidate has expertise in technical writing, coupled with a solid understanding of IT services and infrastructure.">Key Responsibilities:">">Develop...

  • Messenger Liaison

    5 days ago


    Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    At Mida Food Specialist, we are seeking a skilled and reliable Messenger Liaison to join our team. As the face of our company, this individual will be responsible for delivering high-quality service to our clients by transporting documents, packages, product samples, and other items between various locations.">Key Responsibilities:">Deliver documents,...


  • Pasig City, Philippines Mida Food Specialist Full time

    Job Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...


  • Pasig, Philippines Mida Food Specialist Full time

    Job Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...


  • Pasig City, Philippines Mida Food Specialist Full time

    Job Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...


  • Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time

    ASIA NAVIS INTERNATIONAL CORPORATION is seeking a skilled Technical Content Writer to join our team. In this role, you will be responsible for creating and maintaining high-quality technical content for our products and services.As a Technical Content Writer, you will work closely with internal teams to understand product requirements and develop...


  • Pasig, National Capital Region, Philippines Linaheim Corporate Services Inc. Full time

    **Company Overview**Linaheim Corporate Services Inc. is a leading provider of document management solutions.Job DescriptionWe are seeking a skilled Scanner Operator to join our team.The successful candidate will be responsible for scanning documents, reviewing images for accuracy and quality, organizing digital files, and preparing data for entry.Required...


  • Pasig City, Philippines Anytime Cleaners Corp. Full time

    IT Support Specialist Job Description: We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    **Job Summary:**We are seeking a highly skilled Home Appliance Technical Specialist to join our team.**Responsibilities:Provide technical assistance to customers via phone calls.Resolving frequent problems and debugging error codes.Guiding UK authorized service centers over the phone.**Requirements:Graduate of any bachelor's degree.Excellent communication...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and resolving problems in a timely manner.Key Responsibilities:Respond to customer inquiries and provide technical supportTroubleshoot and resolve customer...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Title: Technical Support SpecialistThe purpose of this role is to provide initial assistance to clients who encounter issues with software, hardware, and other equipment.This involves responding to various types of queries from multiple channels, including calls, portal, emails, and chats.Key Responsibilities:Offer primary user support and customer...


  • Pasig City, Philippines Anytime Cleaners Corp. Full time

    IT Support Specialist Job Description: We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment...