Technical Support Engineer

3 days ago

Olongapo City, Philippines JAV Resource Corporation Full time

TECHNICAL SUPPORT ENGINEER

We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce

If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at the same time, YOU BELONG TO US

The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration and system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.

JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Property Management, Digital Marketing and Customer Service. We are every business’ partner to achieving their market targets and business goals.

What we Offer?
• A competitive package depending on meeting the qualification requirements stipulated above
• Full-time, permanent employment
• Above standard leave credits upon regularization
• Paid trainings related to the job
• Tools necessary in the delivery of output will be company-provided
• Anniversary increase
• Performance incentives
• Holiday and overtime payment if incurred
• Office-based, rotational schedule (6am to 3pm and 7am to 4pm), 5 days a week work schedule

Please note that this is a FULL TIME, ON-SITE OFFICE JOB
Should you be interested to grow your career in the BPO industry, send us your comprehensive curriculum vitae hr@javrecorp.com and our Human Resource Professional will connect with you for the schedule and details of the screening process.

Pay: Php20,000.00 - Php25,000.00 per month (starting rate, depending on meeting the qualification requirements)

Benefits:
• Additional leave
• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:
• 8-hour shift
• Day shift

Supplemental Pay:
• 13th month salary
• Anniversary bonus
• Holiday Pay
• Overtime pay
• Performance incentive
• Yearly bonus

License/Certification:
• Licensed Electrical Engineer, Master Electrician, Licensed Electronics Engineer, Electronics Technician (Preferred)

Requirements
• Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician
• Knowledge in solar panels, batteries and inverters is a deal breaker
• Has prowess in English communication, oral and written
• Can confidently speak with all types and levels of people
• Has active listening skills
• Able to multi-task - maneuver computer from one application to another while talking to the customer over call
• Passionate about providing customer service
• Adaptable, organized, patient and empathetic
• Comfortable working with a team of Engineers, collaborative and dynamic

  • Technical Support Engineer

    1 week ago

    Olongapo, Philippines JAV Resource Corporation Full time

    Join our growing Team as a Technical Support Engineer! Are you an Electrical Engineer tired of working in the field? Do you prefer the comfort of an air-conditioned office over the harsh sun and unpredictable rain? We've got the perfect opportunity for you! We're looking for a dedicated and skilled Technical Support Engineer to join our dynamic team. This...

  • Technical Support Engineer

    2 weeks ago

    Olongapo City, Philippines JAV Resource Corporation Full time

    Join our growing Team as a Technical Support Engineer! Are you an Electrical Engineer tired of working in the field? Do you prefer the comfort of an air-conditioned office over the harsh sun and unpredictable rain? We've got the perfect opportunity for you! We're looking for a dedicated and skilled Technical Support Engineer to join our dynamic team. This...

  • Technical Support Engineer

    3 weeks ago

    Davao City, Philippines CallTek Full time

    CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless...

  • Technical Support Representative I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per year

    Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

  • Technical Support Engineer

    2 weeks ago

    Cotabato City, Philippines CallTek Full time

    CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless...

  • Technical Support Engineer

    2 weeks ago

    Davao City, Davao, Philippines Staff4Me Full time ₱400,000 - ₱600,000 per year

    CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless...

  • Technical Support Engineer

    2 weeks ago

    Cebu City, Philippines Tahche Careers Full time

    Technical Support Engineer Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. As a Technical Support Engineer , you will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users...

  • Technical Support Engineer

    3 days ago

    SAN JUAN CITY, Metro Manila, Philippines Certeza Infosys, Corp Full time

    Graduate of Geodetic Engineering, Computer Engineering, Civil Engineering, Information Technology or any related course. At least 1 year experience related to technical support Knowledgeable in using Total Station, GNSS and other surveying equipment's Ability to relate well to others in a professional and courteous manner. Must be a team...

  • Technical Support Engineer

    2 weeks ago

    SAN JUAN CITY, Metro Manila, Philippines Certeza Infosys, Corp Full time

    Graduate of Geodetic Engineering, Computer Engineering, Civil Engineering, Information Technology or any related course. At least 1 year experience related to technical support Knowledgeable in using Total Station, GNSS and other surveying equipment's Ability to relate well to others in a professional and courteous manner. Must be a team player...

  • Technical Support Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines ABACODE Full time ₱800,000 - ₱1,200,000 per year

    Cebu City, Cebu, PhilippinesFull TimePhilippines - Information TechnologyMid LevelAbout UsThrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen...