Technical Support Engineer

2 weeks ago

Olongapo, Philippines JAV Resource Corporation Full time

Join our growing Team as a Technical Support Engineer

Are you an Electrical Engineer tired of working in the field? Do you prefer the comfort of an air-conditioned office over the harsh sun and unpredictable rain? We've got the perfect opportunity for you

We're looking for a dedicated and skilled Technical Support Engineer to join our dynamic team. This isn't your typical field-based engineering role. Instead, you'll be working in our well-equipped office, collaborating with co-engineers, providing crucial technical support and solutions to our clients.

The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration and system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.

Location : Olongapo City, Zambales

Work Set-up : in-person, office job

What You'll Do:

Provide expert technical support: You'll be the go-to person for our clients, helping them troubleshoot and resolve issues with their solar inverter and/or battery.
Collaborate with a team: Work closely with our equally dynamic engineers to collaborate and provide comprehensive solutions for our clients and stakeholders.
Innovate and learn: Stay ahead of the curve by continuously learning about our latest technologies and developing creative solutions for complex problems.

What We're Looking For:

A Bachelor's degree in Electrical Engineering, Electronics and Communications Engineering or other related courses.
Licensed and non-licensed are very much welcome to apply
Strong problem-solving skills and a knack for explaining complex technical information
Excellent communication skills, both written and verbal; can express thoughts and ideas confidently in English
A passion for technology and a desire to help others
Previous experience in a technical support role is a plus, but not required.

Why You'll Love This Job:

Work-life balance: Enjoy a consistent, office-based schedule without the demands of unpredictable field work.
Comfortable environment: Say goodbye to sun hats and rain gear You'll work in a climate-controlled, professional setting.
Career growth: We invest in our employees and offer opportunities for professional development and advancement.
Competitive salary and benefits: We offer a great compensation package that recognizes your skills and hard work.

If you are a licensed Electrical Engineer or a graduate of Electrical Engineering looking for a change and want to apply your skills in a new, exciting way, we want to hear from you Apply now to become our next Technical Support Engineer and start a rewarding new chapter in your career.

Job Types: Full-time, Permanent

Benefits:

Additional leave
Company Christmas gift
Company events
Health insurance
Opportunities for promotion
Paid training
Pay raise
Promotion to permanent employee
Ability to commute/relocate

  • Technical Support Engineer

    1 week ago

    Olongapo, Philippines JAV Resource Corporation Full time

    Overview TECHNICAL SUPPORT ENGINEER We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce! If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer...

  • Technical Support Engineer

    1 week ago

    Olongapo City, Philippines JAV Resource Corporation Full time

    TECHNICAL SUPPORT ENGINEER We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce! If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at...

  • Technical Support Specialist

    2 weeks ago

    Olongapo City, Central Luzon, Philippines JAV Resource Corporation Full time $104,000 - $130,878 per year

    Join our growing Team as a Technical Support EngineerAre you an Electrical Engineer tired of working in the field? Do you prefer the comfort of an air-conditioned office over the harsh sun and unpredictable rain? We've got the perfect opportunity for youWe're looking for a dedicated and skilled Technical Support Engineer to join our dynamic team. This isn't...

  • IT Technical Support

    5 days ago

    Olongapo City, Central Luzon, Philippines Automation Specialists and Power Exponents, Inc. Full time ₱720,000 - ₱960,000 per year

    First and Second Level Technical Support for Desktop, Printer and Network Technical Issues.Responsible for all Desktop Management, IT equipment upgrades and inventory.Maintain Internal Network Structure of a data center by managing routers and keeping all users are running.Conduct Daily Inspection of all Routers, Switches and Access Point to ensure they are...

  • Civil & Structural Engineer

    7 days ago

    Olongapo, Philippines MSK Group Work, Inc. Full time

    Assist in designing and drafting construction plans using software like AutoCAD, Civil 3D, or Revit. Conduct site inspections and surveys to ensure compliance with engineering standards. Work under the guidance of senior engineers to support ongoing projects, ensuring adherence to deadlines and project requirements. Organize and update project files,...

  • Registered Mechanical Engineer

    3 weeks ago

    Olongapo, Philippines Planate Management Group Full time

    Overview Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with technical support centers in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning,...

  • Mechanical Design Engineer

    6 days ago

    Olongapo, Philippines Planate Management Group Full time

    Overview Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with technical support centers in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning,...

  • PV Maintenance Engineer

    7 days ago

    Olongapo, Philippines Aboitiz Power Full time

    Select how often (in days) to receive an alert: Department: Maintenance Work Arrangement: Hybrid PV MAINTENANCE ENGINEER The PV Maintenance Engineer will be responsible for the maintenance services, development, execution,inspection, supervision, and coordination of all technical aspects of the work safely, with quality, and withinschedule and budget...

  • Plant Engineer

    7 days ago

    Olongapo, Philippines Aboitiz Power Full time

    Select how often (in days) to receive an alert: Department: Operations Work Arrangement: On-Site PLANT ENGINEERThe Plant Engineer will be responsible for the operation and maintenance services, development, execution,inspection, supervision, and coordination of all technical aspects of the work safely, with quality, and withinschedule and budget...

  • PV Maintenance Engineer

    7 days ago

    Olongapo, Philippines AboitizPower Full time

    Job ID: 1482Location: OlongapoCompany: AP Renewable Energy CorporationDepartment: MaintenanceEmployment Type: ProbationaryWork Arrangement: HybridPV MAINTENANCE ENGINEERThe PV Maintenance Engineer will be responsible for the maintenance services, development, execution,inspection, supervision, and coordination of all technical aspects of the work safely,...