Operations Manager

5 days ago

Pasig, Philippines TASQ Staffing Solutions Full time

About the job Operations Manager (Hybrid) | Pasig
Work Hours: 8 hours per day

Work Setup: Morning shift (Monday-Friday)

Hybrid Setup: Primarily remote, with occasional onsite work required at least once per month

Equipment: Company-provided

Responsibilities:

Systems and Reporting Management
Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
Work with various operational systems to extract, analyze, and present data for leadership decision-making
Resource Planning and Utilization
Partner closely with the resourcing team to monitor and optimize capacity planning
across all departments
Analyze utilization rates and resource allocation to identify opportunities for improved
efficiency
Cross-Departmental Systems Support
Collaborate with department heads to understand reporting needs and system requirements
Facilitate data flow between creative, strategy, technology, and production teams through integrated systems

Requirements:

Bachelor's degree in Operations Management, Business Administration, or related field
3-5 years of operations experience, preferably in an agency, creative, or professional
services environment
Strong project management skills with experience using project management tools
Excellent communication and interpersonal skills with the ability to work effectively
across all organizational levels
Analytical mindset with proficiency in data analysis and reporting
Experience with process improvement methodologies and change management
Proficiency in Google Workspace, Microsoft Office Suite, and operational software
platforms
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

Experience in advertising, marketing, or creative agencies
Knowledge of creative production processes and workflows
Experience with business intelligence tools and dashboard creation
Understanding of budget management and financial reporting
Experience with agency management software like Adobe Workfront, Macronomy

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