Operations Manager
2 weeks ago
About Full Potential Solutions (FPS) Full Potential Solutions (FPS) is a performance‑based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogotá, Colombia, and Manila, Philippines. FPS puts culture and employees first, offering a competitive suite of benefits, lucrative compensation, medical, dental, and vision coverage, and high‑potential career growth. Our Core Values Integrity – Do what’s right for everyone: clients, shareholders, partners & colleagues, and create an atmosphere of mutual respect. Excellence – Deliver exceptional client results, reward and recognize performance, and relentlessly pursue improvement. Accountability – Act like an owner, take pride in our work, measure results (your own and our clients), and be passionate. Grace – Respect and appreciate differences, care for one another, show humility, and make work personal. Operations Manager – Manila, Philippines Lead with impact. Drive results. Shape the future. Join our team today and unleash your full potential We are seeking a strategic and results‑drivenOperations Manager to lead and support the day‑to‑day execution of our campaigns. This role is crucial in ensuring operational excellence, client satisfaction, and team performance within a fast‑paced, compliance‑driven environment. Duties And Responsibilities Oversee the daily operations of the assigned campaign, ensuring consistent performance and adherence to client and internal standards. Collaborate with cross‑functional teams (Training, Quality, Workforce, and HR) to support smooth campaign execution. Develop and implement operational strategies that enhance efficiency, customer satisfaction, and business results. Monitor and analyze campaign metrics, including productivity, quality, and compliance, and initiate corrective actions when necessary. Manage team leads/supervisors and ensure proper coaching, development, and performance management. Serve as the main point of contact for client communication and reporting, ensuring transparency and alignment. Ensure adherence to financial regulations, data privacy policies, and industry‑specific compliance requirements. Lead regular business reviews with internal and external stakeholders. Contribute to forecasting, capacity planning, and resource allocation. Qualifications Bachelor’s degree in Business, Operations Management, Finance, or a related field. Minimum of 3–5 years of experience in operations management, preferably in a BPO or tech‑enabled services environment. Prior experience supporting technical support, customer service, billing, and sales campaigns is a strong advantage. Strong leadership and people‑management skills, with experience leading large or multi‑tiered teams. Proficiency in operational tools, CRM platforms, workforce systems, and reporting dashboards. Solid understanding of financial compliance and risk management in customer‑facing operations. Excellent communication, organizational, and analytical skills. Strong problem‑solving mindset and ability to make data‑driven decisions. Amenable to work onsite and in schedules. Contact FOX Talent Acquisition for further information. #J-18808-Ljbffr
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Operations Manager
2 weeks ago
Pasig, National Capital Region, Philippines Casterly Ventures Corporation Full time ₱240,000 - ₱320,000 per yearOperations Manager (Knowledgeable in Computer/Laptop Operations)Location: Pasig CityCompany: Casterly Ventures Corp.Employment Type: Full-time | On-siteAbout the Role:Casterly Ventures Corp. is looking for a proactive and detail-oriented Operations Manager to oversee the company's daily operations. The ideal candidate must be knowledgeable in computer and...
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Operations Manager
4 weeks ago
Pasig, Philippines TAPA KING INC Full timeAbout the role This is a full-time, office-based Operations Manager position at TAPA KING INC' in Pasig City Metro Manila. As the Operations Manager, you will play a critical role in overseeing the efficient and effective operations of our manufacturing and logistics business. Your strategic leadership and operational expertise will be instrumental in...
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Operations Manager
2 weeks ago
Pasig, Philippines GingersnapsJust G Full timeThe Operations Manager provides overall leadership and direction to the company’s production and operational activities, ensuring compliance with internal policies for the timely shipment and delivery of products. Key Responsibilities: Lead, guide, and align all operational teams toward production targets and delivery schedules. Oversee workflow planning,...
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Specialist - Market Risk Pricing
2 weeks ago
Pasig, Philippines Shell Business Operations Full timeJob Description The Specialist – Market Risk (PIM+EOD) will be a key contributor to Price Risk Operations Team for Shell Trading, based in Chennai. The individual will perform daily price load activities, act as market data SME for external stakeholders, and lead projects for continuous improvements within market data team. What you’ll be doing Perform...
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Operations Manager
2 weeks ago
Pasig, Philippines Zen Dental Spa and Aesthetic Center Corp. Full timeZen Dental Spa and Aesthetic Center Corp. is seeking a qualified candidate for an on-site position in Pasig, requiring 3-5 years of experience and a Bachelor's degree. Job Description Oversee daily operations to ensure efficiency and effectiveness across all departments. Develop and implement operational strategies that align with the overall business goals....
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Operations Manager
2 weeks ago
Pasig, National Capital Region, Philippines 83288a23-3353-4f71-b390-a9ddbf6d11cf Full time ₱1,500,000 - ₱2,500,000 per yearOur brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with an aggregate of numerous companies in Metro Manila and Davao that franchise branded food concepts in their search for a Refrigerator and Airconditioner Technician based in Ortigas .Salary Range : OpenWork Setup : OnsiteShift...
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Operations Manager
2 weeks ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱80,000 - ₱120,000 per yearPrimary Purpose of Role TheOperations Manager is responsible for: Overseeing the day-to-day operations of the office, ensuring a professional, engaging, and productive work environment. Providing leadership, operational coordination, and people support to ensure the smooth running of the office and an exceptional employee experience. Championing and...
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Operations Manager
2 weeks ago
Pasig, Philippines ZEN DENTAL SPA AND AESTHETIC CENTER CORP. Full time1. Proven experience in operations or managerial roles (preferably in the wellness/clinic industry) 2. Strong leadership and organizational skills 3. Ability to manage multiple branches and ensure smooth day-to-day operations 4. Excellent communication and problem-solving skills 5. Proven success in improving sales, service standards, and staff performance.
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Application Analyst, Data Management
4 weeks ago
Pasig, Philippines Grundfos IS Support & Operations Centre Phils. Inc. Full timeAs a Data Management Application Analyst , you will play a key role in delivering professional, global IT support to Grundfos Information Services (IS) end users. You will provide essential application consultancy for Data Management Solutions & Services, drive continuous business improvements, and ensure users gain maximum value from the applications. You...
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Application Analyst, Data Management
2 weeks ago
Pasig, National Capital Region, Philippines Grundfos IS Support & Operations Centre Phils. Inc. Full time ₱900,000 - ₱1,200,000 per yearAs a Data Management Application Analyst, you will play a key role in delivering professional, global IT support to Grundfos Information Services (IS) end users. You will provide essential application consultancy for Data Management Solutions & Services, drive continuous business improvements, and ensure users gain maximum value from the applications. You...