Customer Service Representative Voice
6 months ago
Responsibilities:
Handle complaints, provide appropriate solutions, and alternatives within the time limits.
Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers’ complaints.
Select and explain the best solution to solve the problem.
Required Skills:
SHS/HS Graduate must have 6 months BPO experience (local account is accepted)
Ability to convey information effectively with a neutral accent.
Knowledgeable of MS Office applications.
Willing to work night shift or shifting schedules
Good communication and presentation skills.
-
Customer Service Representative
1 month ago
Makati City, National Capital Region, Philippines Work Services Full timeJob Title: Customer Service Representative - Non VoiceJob Summary:We are hiring for a Customer Service Representative - Non Voice role at our Makati site. This is a blended channel position, requiring excellent communication skills and a strong ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to clients...
-
Customer Service Representative
2 months ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeWe are currently hiring Customer Service Representatives for our VOICE and Non-Voice Accounts!Responsibilities:Resolve customer issues and concerns in a timely and professional mannerProcess customer requests for ticket changes, refunds, and cancellationsEnsure high levels of customer satisfaction through excellent service deliveryMaintain detailed and...
-
Customer Service Representative
2 months ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeWe are currently hiring Customer Service Representatives for our VOICE and Non-Voice Accounts! Responsibilities: Resolve customer issues and concerns in a timely and professional manner Process customer requests for ticket changes, refunds, and cancellations Ensure high levels of customer satisfaction through excellent service delivery Maintain detailed...
-
Customer Service Representative
2 months ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeWe are currently hiring Customer Service Representatives for our VOICE and Non-Voice Accounts! Responsibilities: Resolve customer issues and concerns in a timely and professional manner Process customer requests for ticket changes, refunds, and cancellations Ensure high levels of customer satisfaction through excellent service delivery Maintain detailed...
-
Customer Service Representative
2 months ago
Iloilo City, Philippines Fair Trade Outsourcing Full timehis role is for our retail account and will tentatively start at the beginning of October for the winter season in the US.SPECIFIC DUTIES AND RESPONSIBILITIESThe following are the specific duties and responsibilities of the Customer Service Representative (Voice).Back order InquiriesBilling Questions and IssueCancellation of ordersReferring to the...
-
Customer Service Representative
6 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
-
Customer Service Representative
2 months ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeWe are currently hiring Customer Service Representatives for our VOICE and Non-Voice Accounts. Our ideal candidate will possess excellent communication skills, a strong ability to resolve customer issues, and a passion for delivering exceptional customer service.Responsibilities:Resolve customer issues and concerns in a timely and professional mannerProcess...
-
Customer Service Representative
6 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
-
Customer Service Representative
6 months ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
-
Customer Service Representative
1 month ago
Cavite City, Calabarzon, Philippines GDV Outsourcing Full timeAbout the Role: GDV Outsourcing is seeking a talented Customer Service Representative to join our team. As a Voice and Non-Voice CSR, you will be responsible for providing exceptional customer service to our clients. This is an excellent opportunity to grow your career in a dynamic and supportive environment.Responsibilities: • Answer customer inquiries...
-
Customer Service Representative
2 months ago
Iloilo City, Philippines Fair Trade Outsourcing Full timeThis role is for our retail account and will tentatively start at the beginning of October for the winter season in the US.JOB PURPOSECustomer Service Representative handles customers’ subscription concerns through email and tickets.SPECIFIC DUTIES AND RESPONSIBILITIESThe following are the specific duties and responsibilities of the Customer Service...
-
Customer Service Representative
1 month ago
Mandaluyong City, National Capital Region, Philippines Work Services Full timeJoin Work Services as a Non Voice Account Specialist!About the Role:We are looking for a highly skilled and experienced Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing excellent customer service to our clients.Key Responsibilities:Handle customer inquiries and resolve issues in a...
-
Makati City, National Capital Region, Philippines GDV Stackph Full timeWe are GDV Stackph, a leading company in the industry, seeking highly motivated individuals to join our team as Customer Service Representatives for Gaming and Voice Accounts.The ideal candidate will be responsible for handling customer inquiries and concerns related to gaming and voice accounts, ensuring seamless and satisfactory experiences for our valued...
-
Customer Service Representative
7 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCompany Overview">Neksjob is a leading provider of customer support solutions, committed to delivering exceptional service to our clients.Job Summary">We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing top-notch support to our clients via...
-
Quezon City, National Capital Region, Philippines Neksjob Full timeAbout UsNeks Job Philippines is a leading provider of exceptional customer service solutions. We are committed to delivering outstanding results for our clients through our team of highly skilled and dedicated professionals.Job OverviewWe are seeking a Customer Service Representative with international voice experience to join our team in the Quezon site....
-
Customer Service Representative
1 month ago
Mandaluyong City, National Capital Region, Philippines Valeros Business Company Full timeJob Requirements:At least six (6) months of background in the Customer Experience (CX) industryGood English communication skillsExcellent customer service, problem-solving, and multitasking skillsSuperb computer skillsWill to work on shifting scheduleJob Benefits:Permanent positionSalary: up to Php23,000.00 per monthAbout the Position:Valeros Business...
-
Non voice Customer Service Representative
4 weeks ago
Quezon City, Philippines Lexie Staffing and Business consulting Full timeVoice Customer Services involves communicating with customers over the phone, while Non-voice Customer Service entails resolving customer queries through chat, SMS, or email. An omnichannel contact center seamlessly integrates both mediums to enhance customer engagement
-
Non voice Customer Service Representative
4 weeks ago
Quezon City, Philippines Lexie Staffing and Business consulting Full timeVoice Customer Services involves communicating with customers over the phone, while Non-voice Customer Service entails resolving customer queries through chat, SMS, or email. An omnichannel contact center seamlessly integrates both mediums to enhance customer engagement
-
Non voice Customer Service Representative
4 weeks ago
Quezon City, Philippines Lexie Staffing and Business consulting Full timeVoice Customer Services involves communicating with customers over the phone, while Non-voice Customer Service entails resolving customer queries through chat, SMS, or email. An omnichannel contact center seamlessly integrates both mediums to enhance customer engagement
-
Customer Service Representative
2 months ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeJob SummaryAs a Customer Service Representative - Non-Voice Account at Neksjob, you will be responsible for managing customer inquiries and requests in a timely and efficient manner. Your primary goal will be to deliver exceptional service and ensure customer satisfaction.Key Responsibilities Manage customer inquiries and requests via email, chat, or other...