Customer Service Representative

4 weeks ago


Pasig City, Philippines Stackph Full time

Work Location: On-site – Bridgetowne
Employment Type: Full-time
Account Type: Voice and Non-Voice (Phone, Chat, and Email Support)

Key Responsibilities:

Handle customer inquiries via phone, chat, or email, depending on account assignment

Provide accurate, efficient, and empathetic service to resolve customer issues

Document customer interactions and update systems accordingly

Follow standard procedures, scripts, and quality guidelines

Work collaboratively with peers and leaders to meet performance targets

Qualifications:

Must be at least a High School Graduate (K–12 / SHS accepted)

With at least 6 months of BPO experience (voice or non-voice)

Strong English communication skills (both written and verbal)

Must be willing to work on-site in Bridgetowne

Amenable to shifting schedules, including night shifts and holidays

What We Offer:

Competitive Salary Package

Performance Bonuses and Incentives

Night Differential Pay

Paid Training starting on Day 1

1-Day Hiring Process – Receive a Job Offer on the Same Day



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