Customer Service Representative

3 days ago


clark, Philippines El navida Full time

Location: Clark, Pampanga
Start Date: September
Compensation: Up to ₱27,000/month
Employment Type: Full-Time | On-site

Job Summary:
We are looking for enthusiastic and customer-oriented individuals to join our Wave 1 CSR team. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support across various channels such as phone, email, or chat.

Key Responsibilities:
Respond promptly and professionally to customer inquiries.
Provide accurate information about products and services.
Resolve customer concerns efficiently and in a timely manner.
Maintain a high level of customer satisfaction.
Document and update customer records based on interactions.
Collaborate with team members and supervisors to improve service processes.

Qualifications:
High School Graduate (Old Curriculum) or higher education level.
Fresh graduates and career shifters are encouraged to apply.
Strong verbal and written communication skills in English.
Customer-focused attitude with a problem-solving mindset.
Ability to work in a fast-paced, team-oriented environment.
Willing to work on-site in Clark, Pampanga.

Why Join Us?
Competitive salary package (up to ₱27,000/month)
Opportunities for career growth and advancement
Supportive and dynamic team environment
Comprehensive training provided



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