Data Processing

7 days ago


Manila, National Capital Region, Philippines PST Full time
As a Team Lead Data Processing you will:

• Communicate tasks assigned by the company's Regulation Managers (RM) to the Data Entry Specialists (DES).

• Organize the working schedules of the DES.

• Liaise with all workflow participants and act as the point of contact to progress actions.

• Provide and maintain documentation.

• Proactively implement, optimize and automate workflows.

• Proactively create new processes and workflows to improve the function of the team.

• Write requirements for other teams.

• Conduct individual coaching and group training sessions.

• Perform quality checks.

• Manage your team and set up KPI's.

• Provide reports on the progress of list processing and results of individual DES.

• Train new DES team members on the workflows.
Not limited to:

• Manage the DES team

• Coordinate tasks and work schedules

• Perform quality checks

• Provide Reports

To be successful, candidate must have the following:

• Candidate must be coming from Data Entry, Data Conversion or Data Processing space.

• Must have a strong People Management skills.

• Proactive

• Experience managing Remote team in different Time zone - Organizing team members in different time zones

• Previous working experience in Remote set up.

• Process Oriented -setting up and managing workflows.

• Good understanding of Large Language Models (LLM) and how to use LLM to improve current processes

Qualifications:

• Bachelor's or Master's degree in project management any related field

• 3+ years of experience as project coordinator/manager, preferably both with Data Entry Specialist (DES) and non-Data Entry Specialist (DES) teams.

• Experience in working with multiple stakeholders

• Experience in conducting sessions of coaching, mentoring, training in a remote form

• Ability to remotely lead and organize a team for maximum efficiency

• Strong attention to detail

Nice-to-haves:

• Experience in implementing changes and testing the results

• Knowledge of additional languages

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