Collection Specialist

3 days ago

Quezon City, Philippines JKILC Full time

BENEFITS:

Leave Credits
Health and wellness program
Life & Disability Insurance
Free annual medical check ups
Pension savings
Referral bonus
Night differential if applicable

Company Profile: One of the biggest businesses in the world of IT outsourcing and consulting. Considered as the pioneer in the industry.

Position: Collection Practitioner
Company Industry: IT Company
Office Address: Quezon City
Work Schedule: Nightshift (Weekends Off)
Salary: Negotiable depending on years of experience
Work Set Up: Work on Site

Job Requirements:

holder of a bachelor's degree
At least 1 year of experience working in the field of collections
experience working in a shared services, IT, or BPO setting.
suitable for a work schedule involving night shifts.
Available to work on-site
Job Descriptions:

answering questions from internal and external clients via phone and email.
Gather past-due bills.

Reconcile complex accounts on your own and help quickly resolve client complaints.
Set priorities, deal with existing client concerns, resolve them, and handle payments.
Manage daily and/or month-end account reconciliations.
Analyze and get ready to issue refunds to customers for overpayments, duplicate payments, and payments to the incorrect company.
Preparing weekly aging reports and setting account priorities based on past-due status.
Review of credit release accounts.
Recruitment Process: (Online)

Initial Interview
Assessment
Final Interview
Job Offer
Look for: Ms. Kendra

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