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Client Engagement Specialist

3 months ago

Makati City, Philippines Career Sync Full time

Responsibilities
• Conduct market research and gather intelligence.
• Analyze competitive landscape, stakeholders, and market trends.
• Define market strategy, understand competition, and identify competitive advantages for Aidea.
• Develop and manage action plans for each market sector.
• Oversee new business development, including client and lead tracking.
• Deliver strategic and impactful client presentations.
• Collaborate with leadership and Corporate Communications to develop materials that align with marketing and business development strategies.
• Lead proposal submissions and curate visually compelling portfolios of the firm’s work.
• Ensure project goals, deliverables, and deadlines are met by collaborating with the Proposals and Contracts Team.
• Monitor and track opportunities, sales bookings, and the pipeline of assigned market sectors.
• Prepare regular sales and pipeline reports.
• Execute multiple marketing activities within tight deadlines.
• Implement client success and nurturing programs to build long-term relationships.
• Represent the firm at client and professional organizations and events to generate new business leads.
• Support additional marketing projects as required.


Essential Skills
• Strong understanding of project typologies, scopes, and deliverables in architecture, planning, interior design, EGD, and VDC.
• Established network of clients, owners, and consultants.
• Proven leadership and management abilities to foster collaborative relationships.
• Effective mentor who inspires and develops team members.
• Exceptional written and verbal communication, with a strong visual and storytelling ability.
• Capable of handling multiple deadlines and stakeholders with efficiency and accuracy.
• Excellent problem-solving, multitasking, time management, and organizational skills.
• Comfortable in a fast-paced environment, with a focus on detail and quality.
• Strong interpersonal skills and a professional demeanor.
• Ability to manage confidential client and project information.
• Proficient in MS Office and familiar with software like Acrobat and Adobe • Creative Suite CS6.
• Knowledge of CRM systems.
• Aligned with the firm’s culture, values, and branding.