Billing Administrator

We are seeking a proactive and detail - oriented Billing Administrator to support our invoicing team in managing and streamlining billing operations. The Billing Administrator will play a key role in ensuring accurate invoice processing, maintaining billing records, and collaborating with internal and external stakeholders to resolve billing-related issues.


About the Role :

1. Invoice Generation :
Generate and issue accurate and timely invoices to clients based on services rendered or products delivered.
Ensure compliance with company billing policies and procedures.

2. Billing Verification :
Review billing data for accuracy and completeness.
Verify that all supporting documentation is in place before invoicing.

3. Client communication :
Address client concerns and inquiries in a professional and timely manner.

4.Record keeping:
Maintain organized and up-to date billing records.
Monitor and reconcile accounts to ensure accurate financial transactions.

5. Collaboration :
Collaborate with internal teams, including sales and service departments, to gather necessary information for billing.
Work closely with the finance team to resolved discrepancies and address billing-related issues.

6 Reporting :
Generate and analyze billing reports to provide insights to the finance team.

*What You'll Do :
-Gather and organize necessary information to facilitate accurate and timely invoice processing.
-Compare vendor invoices month over month to identify and highlight discrepancies.
-Collaborate with Accounts Payable (AP) to dispute vendor invoices when necessary.
-Work with internal teams to reduce licensing counts where appropriate.
-Maintain and update billing records and related documentation.
-Ensure job executions are properly documented and executed in compliance with company policies.
-Assist the Accounting department with resolving billing disputes, including credit and rebill processes.
-Maintain the shared email inbox for the invoicing team and ensure timely responses to inquiries.

*What Skills & Experience You'll Need :

-Previous experience in billing or finance roles.
-Proficiency in Microsoft Office Suite, particularly Excel.
-Planning and Organization : an ability to plan and manage multiple tasks.
-Strong customer communication skills.
-Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent -change, delays or unexpected events.
-Dependability- the individual is consistently at work and on time, follow instructions, responds to management direction and solicits -feedback to improve performance.
-Attention to detail
-Microsoft Excel, Outlook, and Word.
-Must have knowledge of ConnectWise.
-Work experience in a similar role or transferable skills.