Call Center Reservations Supervisor
3 days ago
Position: Reservations Supervisor (Cebu) | Onsite
Work Setup: Onsite in Cebu City
Shift: No Fixed Schedule
Benefits:
Upon regularization:
10 Vacation Leaves (VL)
10 Sick Leaves (SL)
5 Emergency Leaves (EL)
HMO Health Insurance starting on the 4th month (coverage for the employee plus one free dependent)
Requirements:
Bachelor's degree in Business Administration, Hospitality, or a related field
Minimum of 3 years experience in reservations, customer service, or within a call center environment
At least 2 years in a supervisory role
Experience with GDS systems
Sales experience
Previous employment in the BPO industry
Responsibilities:
Team Leadership: Manage and supervise the reservations team, conduct daily briefings, and facilitate training sessions
Operations Management: Oversee daily reservation activities, including responding to inbound calls for inquiries, bookings, modifications, and cancellations
Customer Service: Deliver prompt and accurate assistance to guests inquiries, complaints, and requests, ensuring a high standard of service
Performance Monitoring: Track team productivity, ensure adherence to service standards, and maintain overall quality to meet performance goals
-
Reservations Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱100,000 - ₱150,000 per yearAbout the Position:Reservations Supervisor (Cebu)Benefits:Upon regularization:10 vacation days (VL), 10 sick days (SL), 5 emergency leaves (EL)Health insurance via HMO starting on the 4th month (coverage for the employee plus one dependent free of charge)Work Arrangement: Onsite in Cebu CityShift: Flexible schedule with no fixed hoursRequirements: Bachelor's...
-
Reservations Supervisor
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job Reservations Supervisor (Cebu City) Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule Upon regularization: 10 VL, 10 SL, 5EL HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent) Requirements: Bachelor's degree in business administration, hospitality, or a related field. At least 3 years of experience in reservations,...
-
Reservations Supervisor
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeReservations Supervisor - Cebu City (Travel and Tours) Job Openings Reservations Supervisor - Cebu City (Travel and Tours) About the job Reservations Supervisor - Cebu City (Travel and Tours) About the Job: Reservations Supervisor (Travel and Tours) Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule Requirements: Bachelor's degree in business...
-
Hotel Reservation Call Center Agent Wfh Set
1 week ago
Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱200,000 - ₱400,000 per yearAbout the roleAUXILIA INC' is seeking a dynamic and customer-focused Hotel Reservation Call Center Agent to join our team. This full-time role is based in Central Cebu City, Cebu and offers the opportunity to work from home (WFH) with a set-up provided. As a Hotel Reservation Call Center Agent, you will be responsible for providing exceptional customer...
-
Reservations Supervisor
3 weeks ago
Cebu City, Philippines TASQ Full timeWork Setup Onsite (Cebu City) Shift No Fixed Schedule Requirements Bachelor's degree in business administration, hospitality, or a related field. At least 3 years of experience in reservations, customer service, or a call center environment. At least 2 years in a supervisory role. GDS experience Sales experience Industry former employers were in - has to be...
-
Reservations Supervisor
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job Reservations Supervisor (Cebu) Job Title: Reservations SupervisorLocation: Cebu City (Onsite)Work Setup: OnsiteShift: No Fixed Schedule Job Overview We are looking for an experienced and results-driven Reservations Supervisor to join our Cebu-based team. This role requires a strong background in reservations, customer service, and sales, with...
-
Call Center Supervisor
4 weeks ago
Cebu City, Philippines Asurion Full timeWhat you will be doing: The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively. The...
-
Reservations Supervisor
7 days ago
Cebu City, Philippines TASQ Staffing Solutions Full timeWork Setup: Onsite (Cebu City) Shift: Rotating/Shifting Requirements: Bachelor's degreeAt least 3 years of experience in travel reservations - customer service in the BPO industry (flight/tours/hotel/rentals)At least 2 years in a supervisory/leadership roleProficient in using GDS platformsSales experiencePreferably available to start immediately...
-
Work From Home
2 weeks ago
Cebu, Philippines One Call Away Full time*Call Center Position WFH, Cold Call Appointment Setting Job Description:* *Job Title:* Appointment Setter (Remote) *Key Responsibilities:* - Make outbound calls to potential customers to set appointments for sales or services - Utilize persuasive communication skills to engage prospects and schedule meetings - Meet or exceed monthly appointment setting...
-
Work From Home
4 weeks ago
Cebu City, Philippines One Call Away Full time*Call Center Position WFH, Cold Call Appointment Setting Job Description:* *Job Title:* Appointment Setter (Remote) *Key Responsibilities:* - Make outbound calls to potential customers to set appointments for sales or services - Utilize persuasive communication skills to engage prospects and schedule meetings - Meet or exceed monthly appointment setting...