Customer Service Specialist
4 weeks ago
Ability to handle high call volumes of both incoming and outbound calls/emails from BPO customers.
Maintaining a personal and professional service and ensuring to have open communication with your team members offshore and onshore.
Accurately document customer interactions and update records in the CRM system.
Resolve customer complaints and escalate issues to the appropriate company reps when necessary.
Collaborate with the onshore team to ensure seamless service delivery and client satisfaction.
Meet performance metrics and targets in line with company expectations.
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Customer Service Team Lead
1 week ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeJob Overview:DME Service Solutions is a leading provider of global call center business process outsourcing service solutions. We are passionate about business growth, working to understand customers' needs while collaborating to develop solutions. Our mission is to develop our clients' brand value through positive customer experiences, while also helping...
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Team Lead
2 weeks ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeAbout the Job:We are seeking an experienced Call Center Supervisor to lead our customer service team. As a key member of our operations team, you will be responsible for ensuring that our customers receive exceptional service and support.Your primary focus will be on managing a team of customer service representatives, providing coaching and guidance to...
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Customer Service Specialist
3 days ago
Manila, National Capital Region, Philippines beBee Careers Full timeJob Overview:We are seeking a skilled Customer Service Specialist to provide exceptional support and service to our customers. This role is responsible for ensuring that customer interactions are handled efficiently and effectively.About the Role:This Customer Service Specialist will be responsible for implementing standard customer service procedures,...
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Customer Service Liaison
4 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service Philippines, Inc. This role involves interacting with customers to provide information and assistance on our client's products and services.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Create and manage...
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Customer Service Representative
5 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
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Customer Service Specialist
6 days ago
Manila, National Capital Region, Philippines beBee Careers Full timeAbout the JobThis is an exciting opportunity to work from home as a Customer Service Specialist. You will be responsible for providing excellent customer service via various channels, addressing customer inquiries and concerns promptly and professionally.The successful candidate will have a strong background in customer service or administration, with...
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Customer Service Specialist
3 weeks ago
Manila, National Capital Region, Philippines DigiPlus Interactive Corp. Full timeDigiPlus Interactive Corp. (formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of world-class multi-gaming platforms strategically located through a robust...
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Customer Service Specialist
4 days ago
Manila, National Capital Region, Philippines Whiteplane, Inc. Full timeJob Overview: Customer Service SpecialistCustomer Service Specialist processes complaints and issues related to Dyson products or services. They ensure customer satisfaction by meeting customer needs in a courteous and timely manner. In addition, to enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide...
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HR Services Specialist
3 weeks ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeWe're looking for an experienced HR Services Specialist with a strong background in end-to-end payroll management within a large organization.This role oversees compensation and benefits, including salary management, performance appraisals, incentives, and insurance plans, while also contributing to policy development and implementation.What you will be...
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Customer Service Specialist Role
4 days ago
Manila, National Capital Region, Philippines beBee Careers Full time**Join Our Sales Team Today**Are you passionate about delivering exceptional customer service and driving sales growth? Do you have what it takes to become a successful Customer Service Specialist?About the Role:As a Customer Service Specialist, you will be the face of our company, providing an exceptional customer experience and ensuring customer...