
Telco Account
4 weeks ago
Effectively identify, troubleshoot, and resolve customer concerns.
Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction.
Recognize opportunities to retain customers by presenting alternative solutions, special offers, or service upgrades that align with their needs.
Follow all company policies and regulatory requirements related to customer privacy, data security, and compliance standards.
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Telco Account Officer|| Alphaland
6 days ago
Makati City, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱400,000 - ₱600,000 per yearThe Telco Account Officer will manage and maintain telecommunications client accounts. Responsibilities include promoting products, handling client inquiries, processing sales transactions, and ensuring customer satisfaction. This role requires good communication and basic sales skills to meet targets.Qualifications:At least Senior High School (SHS)...
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CSR – Telco Account
2 weeks ago
Makati City, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱104,000 - ₱130,878 per yearJob Description:We are looking for Customer Service Representatives to join our Telco Account at our Alphaland site. This role is perfect for individuals with a background in sales, even outside the call center industry. You'll assist telecom customers by providing product information, resolving inquiries, and upselling services when applicable.If you're a...
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BPO Training Manager
3 weeks ago
Makati, Philippines Viventis Search Asia Full timeOverview We are looking for a Training Manager with strong BPO experience to lead the end-to-end training function for our Telco account. This role is responsible for overseeing new hire training, nesting, and continuous learning programs, ensuring alignment with business needs and client expectations. Candidates with Telco background are highly preferred,...
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Makati City, National Capital Region, Philippines Global Group Innovative Services, Inc. Full time ₱360,000 - ₱420,000 per yearTELCO TRAINERSSalary: PHP 30,000–35,000 (based on experience)Looking for dynamic trainers with Telco BPO experience.Requirements:1+ year as Product TrainerExp in a Telco Retention/Loyalty account as a TrainerSolid Telco training backgroundWilling to work onsite (Makati)
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Telco Customer Service Agent
6 days ago
Makati City, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱104,000 - ₱130,878 per yearAs a Telco Customer Service Agent, you will handle inbound calls from telecom customers regarding billing, service issues, and account inquiries. You will provide accurate information, resolve concerns efficiently, and ensure customer satisfaction.Key Responsibilities:Answer customer inquiries about telecom servicesAssist with billing, account updates, and...
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Call Center Agent – Telco
1 week ago
Makati City, National Capital Region, Philippines Metacom Full time ₱180,000 - ₱300,000 per yearJob Description:Join our dynamic team and provide excellent customer service for a leading Telco or Financial account. You will handle voice calls, assist customers with inquiries or billing concerns, and ensure a positive experience in every interaction. This role offers competitive pay, a signing bonus, and comprehensive benefits.Qualifications:At least...
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Quality Manager
6 days ago
Makati City, National Capital Region, Philippines Global Group Innovative Services Full time ₱1,200,000 - ₱1,800,000 per yearSalary: ₱105,000 basic + ₱10,000 allowanceWork Setup: Onsite | Night ShiftAbout the Role:We're looking for an experienced Quality Manager to lead performance improvement initiatives and drive operational excellence in a US Telco campaign. You'll work with cross-functional teams to ensure top-tier quality metrics and customer...
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Makati City, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱216,000 - ₱324,000 per yearCALL CENTER HIRING | OVER THE PHONE INTERVIEW START ASAPCSR TELCO ACCOUNTEARN UP TO 20, ,000 SALARY PACKAGE + INCENTIVESQualifications:at least high school / senior high school graduateNo plan to study or go abroadwith or without call center experienceOpen for fresh graduatesCan work shifting scheduleCan work onsite in Makati CityMUST HAVE ACTIVE VIBER...
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Makati, Philippines GGAS Services Full timeJob Title: Sr. Engagement Manager Location: Makati, Philippines Shift: Night Shift Salary: ₱140K–₱150K base + ₱10K allowance Function: Operations We are hiring a Sr. Engagement Manager to lead and develop a team of Engagement Coaches, ensuring performance excellence, service quality, and effective client management. Key Responsibilities: Lead,...
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General Accounting Specialist
2 weeks ago
Makati City, National Capital Region, Philippines UPTC Full time ₱900,000 - ₱1,200,000 per yearQualificationsBachelor's degree in accounting, Finance, Business Administration, or a related field.Proven experience in accounting, accounts receivable, or inter-company transactions for at least 1 to 2 years.Strong attention to detail and organizational skills.Proficiency in accounting MS Office, especially Excel.Good understanding of accounting principles...