Telco Account
2 weeks ago
Effectively identify, troubleshoot, and resolve customer concerns.
Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction.
Recognize opportunities to retain customers by presenting alternative solutions, special offers, or service upgrades that align with their needs.
Follow all company policies and regulatory requirements related to customer privacy, data security, and compliance standards.
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Telco Account Officer|| Alphaland
2 weeks ago
Makati City, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱400,000 - ₱600,000 per yearThe Telco Account Officer will manage and maintain telecommunications client accounts. Responsibilities include promoting products, handling client inquiries, processing sales transactions, and ensuring customer satisfaction. This role requires good communication and basic sales skills to meet targets.Qualifications:At least Senior High School (SHS)...
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CSR Chat and Email Support Telco Account
2 weeks ago
Makati, Philippines Metacom Careers Full timeCSR Chat and Email Support Telco Account Join to apply for the CSR Chat and Email Support Telco Account role at Metacom Careers Job Description Assist customers via chat and email regarding Telco-related concerns. Ensure prompt and clear communication while maintaining customer satisfaction. Qualifications High School Graduate or higher No experience needed,...
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Chat and Email Support NonVoice Telco Account
2 weeks ago
Makati, Philippines Metacom Careers Full timeChat and Email Support NonVoice Telco Account Join to apply for the Chat and Email Support NonVoice Telco Account role at Metacom Careers Overview Job Description: Assist customers with billing, account, and service concerns through chat and email. Maintain professionalism and efficiency. Responsibilities Assist customers with billing, account, and service...
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Chat Support Associate NonVoice Telco
2 weeks ago
Makati, Philippines Metacom Careers Full timeOverview Chat Support Associate NonVoice Telco role at Metacom Careers. Start your BPO career this November 3. Assist customers through chat and email for a leading Telco account. Responsibilities Assist customers through chat and email for a leading Telco account. Qualifications High School Graduate or higher No BPO experience needed Good written...
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Telco Customer Service Representative
3 days ago
Makati City, National Capital Region, Philippines Tap Growth ai Full time ₱200,000 - ₱400,000 per yearJob Description: Customer Service Representative for Telco AccountLocation:Makati CityJob Type:Full-timeExperience Level:EntryIndustry:BPOAbout The RoleJoin our dynamic team atAlorica Philippinesas aCustomer Service Representative for Telco AccountsAs the voice of our leading telecommunications clients, you'll handle customer concerns with professionalism...
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Telco Customer Service Agent
2 weeks ago
Makati City, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱104,000 - ₱130,878 per yearAs a Telco Customer Service Agent, you will handle inbound calls from telecom customers regarding billing, service issues, and account inquiries. You will provide accurate information, resolve concerns efficiently, and ensure customer satisfaction.Key Responsibilities:Answer customer inquiries about telecom servicesAssist with billing, account updates, and...
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Call Center Agent – Telco
2 weeks ago
Makati City, National Capital Region, Philippines Metacom Full time ₱180,000 - ₱300,000 per yearJob Description:Join our dynamic team and provide excellent customer service for a leading Telco or Financial account. You will handle voice calls, assist customers with inquiries or billing concerns, and ensure a positive experience in every interaction. This role offers competitive pay, a signing bonus, and comprehensive benefits.Qualifications:At least...
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Quality Manager
2 weeks ago
Makati City, National Capital Region, Philippines Global Group Innovative Services Full time ₱1,200,000 - ₱1,800,000 per yearSalary: ₱105,000 basic + ₱10,000 allowanceWork Setup: Onsite | Night ShiftAbout the Role:We're looking for an experienced Quality Manager to lead performance improvement initiatives and drive operational excellence in a US Telco campaign. You'll work with cross-functional teams to ensure top-tier quality metrics and customer...
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Customer Service Representative
2 weeks ago
Makati, Philippines Metacom Careers Full timeCustomer Service Representative (Telco/Financial/Tech/Sales) Join to apply for the role at Metacom Careers. Job Summary We are looking for friendly, patient, and professional Customer Service Representatives to assist customers with inquiries, issues, and product/service support across various industries such as telecommunications, finance, technology,...
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Makati, Philippines GGAS Services Full timeJob Title: Sr. Engagement Manager Location: Makati, Philippines Shift: Night Shift Salary: ₱140K–₱150K base + ₱10K allowance Function: Operations We are hiring a Sr. Engagement Manager to lead and develop a team of Engagement Coaches, ensuring performance excellence, service quality, and effective client management. Key Responsibilities: Lead,...