Senior Application Support

3 days ago


BGC Taguig, Philippines Lewis Glanz Consulting Full time

Responsibilities:
• Lead smooth and quality-assured transition of application features from development to
production environments
• Drive continuous improvement initiatives and optimization of business application service
operations
• Lead the development of the Operations Enablement service catalogue to further improve
service delivery
• Run/Lead small to mid-sized projects related to operations

Qualifications:
• Degree in technology, software engineering or related quantitative field
• More than 5-10 years of experience in similar role, preferably in technology and/or financial
industry
• Proficient in relational databases (SQL Server/PostgresDB)
• Experience in cloud services such as AWS (certification is a plus)
• Experience with incident and problem management
• Experience in programming languages such as Java and/or Python is a must have
• Knowledge Snowflake is a plus
• Knowledge in Business Intelligence tools (Qlik) is a plus
• Proficiency with collaboration and project tools like Jira, Confluence
• Good understanding or have gained experience on at least one common Enterprise Agile
Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
• Strong problem-solving skills with the ability to see the big picture, understand how the
details contribute to that, and think through the cause-and-effect relationships that can
create change
• Proven ability to balance and prioritize multiple operations/projects at a time, while
maintaining sharp attention to detail
• Accurate, effective, and independent working style
• Strong analytical and problem-solving skills
• Ability to work under pressure and confidently interact with business users
• Excellent communication skills and customer centric approach
• Very good language skills in English (written/oral)
• Knowledge about private markets would be an advantag



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