Mid Application Support

2 months ago


Taguig, Philippines Cobden and Carter International Full time

Mid Application SupportThe Application Support role involves providing technical assistance and troubleshooting for software applications, ensuring they function smoothly for end-users. This position requires a strong understanding of application functionality, effective problem-solving skills, and the ability to communicate technical information clearly to both technical and non-technical stakeholders.Responsibilities:Lead smooth and quality-assured transition of application features from development toproduction environmentsDrive continuous improvement initiatives and optimization of business application serviceoperationsLead the development of the Operations Enablement service catalogue to further improveservice deliveryRun/Lead small to mid-sized projects related to operationsQualifications:Degree in technology, software engineering or related quantitative fieldAt least 5 years of experience in a similar role, preferably in technology and/or financialindustryStrong proficiency in SQL and JavaProficient in relational databases (SQL Server/PostgresDB)Experience in cloud services such as AWS (certification is a plus)Experience with incident and problem managementExperience in programming languages is a must-haveProficiency with collaboration and project tools like Jira, ConfluenceGood understanding or have gained experience on at least one common Enterprise AgileFramework (certification is a plus)Proven ability to balance and prioritize multiple operations/projects at a time, whilemaintaining sharp attention to detailKnowledge about private markets would be an advantageLocation: BGC, TaguigSetup: Hybrid, Night ShiftBy Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.



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