
Pure Non-voice/Back Office/Chats/Emails
3 weeks ago
Great Passion. Great vision. Great People. Be an iOPEXian today
We are looking for awesome professionals who wants to join our #iopexhappyatwork team
• Document Specialist Healthcare (US Non-Voice Account) | At least 6 months of BPO experience
• Customer Service Healthcare (US Voice Account) | At least 1 year of voice account experience
Responsibilities
• Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
• Respond to customer inquiries, complaints, and requests in a timely and efficient manner
• Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
• Maintain detailed records and documentation to support the customer service process
Qualifications:
• Senior High School or High school old curriculum graduates with good communications are welcome to apply
• Should be willing to work onsite on a shifting in BGC, Taguig
• At least 6 month of BPO experience for non-voice account
• At least 1 year of BPO experience for voice account
Other info:
• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off
And most importantly, you’ll be part of a growing company with dynamic and engaging team.
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