Virtual Assistant/ Receptionist
3 months ago
The ideal candidate should be tech-savvy, efficient in time management, able to communicate through multiple channels, and super organized.
Requirements:
- 1-2 years of previous experience as a Virtual Assistant/Online Receptionist
- Experience servicing customers ideally in hospitality, concierges/lifestyle servicing, high-end customer service, or sales roles. Travel reservation experience is a plus.
- Proven ability to provide premium customer service, ideally in a Call Center environment.
- A passion for building customer loyalty by carefully listening, building rapport and providing extraordinary customer care, using strong written and verbal communication skills. • Ability to fluently speak and write in English.
- Natural consultative skills, with the ability to offer confident recommendations
- Sufficient geography knowledge
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Experience with Google Docs, cloud services, and other technology tools.
- Able to manage time effectively and efficiently.
- Highly organized multi-tasker and ability to work on multiple instructions.
- Demonstrates excellent time management skills.
- Self-directed and able to work without supervision.
- Excellent verbal and written communication skills.
- The flexibility to work shifts, including nights and weekends
- Bachelor’s degree, associate degree, and college undergrads may apply
Duties and Responsibilities:
- Available to work 40 hours per week
- Manage Social Media Marketing
- Calendar Management. Manage travel plans for clients and employees
- Schedule meetings with clients
- Able to work nights (EST), weekends, and holidays as needed
- Answering phone calls and scheduling appointments
- Research, plan and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements
- Promptly respond to client concerns.
- Participating in meetings and committees as reasonably requested by the Company related to the Contractor’s services
- Other reasonable office-related duties
About Petit Psychiatry:
Petit Psychiatry is a modern private psychiatry service that offers psychotherapy treatment options. We provide medication management as well as psychotherapy for a variety of psychiatry issues including depression, generalized anxiety, post-traumatic stress disorder, substance abuse disorder, social anxiety, obsessive-compulsive disorder, attention deficit hyperactive disorder, dementia, and many more.
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