Product Sales Officer
3 weeks ago
As a Product Officer, you will be responsible for reaching the product and campaign targets through active customer and branch engagements, and coordination of after-sales support to Branches and customers. This role will handle branch, area, and region presentations and client call support whether virtual or on-site. This role will coordinate with the Proposition and Campaigns Team for campaign support and fulfillment.
How you'll contribute
- Branch Engagements: Performs branch visits (branches with the highest potential of conversion as top) and attends area and region meetings (Metro Manila as the priority) to roll out assigned products to instill branch awareness.
- Client Call Support: Supports branches' referrals for assigned products to perform virtual and on-site client calls and/or visits.
- After-sales Support: Coordinates with necessary teams to ensure quick responses and resolutions to customer/branch inquiries.
- Campaigns Support: Coordinates with the Propositions and Campaigns Team for assigned products and engagement with branches to boost campaigns.
- Product & Campaign Targets: Delivers the expected targets of assigned products as documented in product manuals and program papers by ensuring that duties and responsibilities #1, #2, and #3 are well supported.
What we're looking for
- Bachelor's degree in business management or any related course.
- At least 2 years of experience in a bank or fintech setup with expertise in branch engagement and virtual presentation support to offer products and campaign promotions.
- Exposure in handling after-sales support to manage branch/customer inquiries and complaints.
- Good communication, business writing, and presentation skills. Ability to handle sales objections/rejections and irate branches/customers.
About Security Bank
Security Bank is one of the Philippines' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes' World's Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."
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