
BPO Team Lead
2 weeks ago
Start Date: ASAP
Typeof Support:Voice
Work Arrangement: 100%Onsite
ShiftSchedule | Restdays:Nightshift
Educational Requirement: Finished at least 2 years in college without back subject/s
Work Experience:
- Minimum 2 years experience in team lead experience in the sales LOB
- Identifiers for sales: - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
- Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
- Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
- Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
- Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
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BPO Team Lead
3 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Team Lead - Retail (Cebu) | OnsiteNature Of the Account: RetailStart Date: ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: shifting schedulesEducational Requirement: Undergraduate/College GradWork Experience:At least 2+ years of experience as a Team Lead in any LOBs (preferably in retail...
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BPO Team Lead
4 weeks ago
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Team Lead
3 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title: Assistant Manager (Travel)Work Setup: Onsite in Cebu CityShift Schedule: GY ShiftIndustry: BPORole Requirements:• At least 2nd year college undergrad• 2-3 years in a Team Lead (TL)-level role under Travel campaign(s) (5 years total BPO exp)• With experience in GDS tools: Amadeus, Sabre, Galileo tools• Good communication Skills• Can start...
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BPO Healthcare Team Lead
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timePosition: Team Lead Healthcare (Cebu) | OnsiteAccount Type: HealthcareStart Date: ASAPSupport Type: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule & Rest Days: US Business HoursEducational Requirement:Completed at least 2 years of college without any failed subjectsWork Experience:Over 2 years of experience as a Team LeadPreferably with Healthcare...
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Sr. Team Lead
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeStart Date: ASAP Work Arrangement: 100% Onsite in Cebu City Shift Schedule: Night shift Non-negotiable Requirements: College GraduateMinimum 3 years of exposure as a Sr. Group Lead handling team leaders (TLs) in BPOExperience must be in voice account support (any LOB would do)Preferably someone who has a good background in operational excellence and...
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Sr. Team Lead
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeStart Date: ASAP Work Arrangement: 100% Onsite in Cebu City Shift Schedule: Night shift Non-negotiable Requirements: College Graduate Minimum 3 years of exposure as a Sr. Group Lead handling team leaders (TLs) in BPO Experience must be in voice account support (any LOB would do) Preferably someone who has a good background in operational excellence...
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BPO Team Leader
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title: Team Lead Voice SupportWork Arrangement: OnsiteShift: 24x7 Rotating ShiftsLocation: CebuStart Date: ASAPOpenings: 25About the Role:We are seeking a proactive and experienced Team Lead to manage a voice support team within a customer service operations environment. The ideal candidate will have a strong background in leading teams, especially in...
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BPO Team Leader
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title: Team Lead Voice Support (Retail Domain Preferred) Work Arrangement: Onsite Shift: 24x7 Rotating Shifts Location: Cebu Start Date: ASAPOpenings: 25 About the Role: We are seeking a proactive and experienced Team Lead to manage a voice support team within a customer service or retail operations environment. The ideal candidate will have a...
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Operations Supervisor/Team Lead
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWork Setup: Onsite (Cebu City)Shift: No Fixed ScheduleQualifications:Bachelor's Degree or equivalentAt least 2 years of Operations Team Lead/Supervisory recent experience in a call center/BPO setting (voice, international)Excellent leadership, coaching, people management, and developmentExcellent communication skillsHighly flexible working hours, no fixed...
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Call Center Agent Team Lead
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeOverviewAbout the Position: Customer Service Team Lead (Cebu) | OnsiteWork Environment: Onsite (Cebu)Shift: Flexible, no fixed scheduleBenefitsGenerous Paid Time Off, including holidaysHMO health insurance (coverage for the employee plus one free dependent)Clear opportunities for career growth within the companyCompetitive salary packageResponsibilitiesLead...