BPO Team Lead

3 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
About the job: Team Lead - Retail (Cebu) | Onsite
Nature Of the Account: Retail

Start Date: ASAP

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Rest Days: shifting schedules

Educational Requirement: Undergraduate/College Grad

Work Experience:

At least 2+ years of experience as a Team Lead in any LOBs (preferably in retail domain)
Responsibilities:

Team Management: Overseeing team members, monitoring performance, and ensuring tasks are completed efficiently and effectively.
Communication: Facilitating clear and open communication within the team and with other stakeholders, including updates on progress, expectations, and policy changes.
Task Delegation & Coordination: Assigning tasks based on individual strengths and workloads, coordinating activities, and setting deadlines.
Coaching & Development: Providing guidance, feedback, and training to team members to help them improve their skills and achieve their potential
Conflict Resolution: Addressing and resolving conflicts within the team to maintain a positive and productive atmosphere
  • BPO Team Lead

    2 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the job: Team Lead - Travel Sales (Cebu) | OnsiteStart Date: ASAPTypeof Support:VoiceWork Arrangement: 100%OnsiteShiftSchedule | Restdays:NightshiftEducational Requirement: Finished at least 2 years in college without back subject/sWork Experience:Minimum 2 years experience in team lead experience in the sales LOBIdentifiers for sales: - quota based...

  • BPO Team Lead

    4 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Position Title: Team Lead - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Undergraduate or college graduate Work Experience: Minimum of 2+ years of experience as a Team Lead in any line of business,...

  • Team Lead

    3 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Title: Assistant Manager (Travel)Work Setup: Onsite in Cebu CityShift Schedule: GY ShiftIndustry: BPORole Requirements:• At least 2nd year college undergrad• 2-3 years in a Team Lead (TL)-level role under Travel campaign(s) (5 years total BPO exp)• With experience in GDS tools: Amadeus, Sabre, Galileo tools• Good communication Skills• Can start...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Position: Team Lead Healthcare (Cebu) | OnsiteAccount Type: HealthcareStart Date: ASAPSupport Type: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule & Rest Days: US Business HoursEducational Requirement:Completed at least 2 years of college without any failed subjectsWork Experience:Over 2 years of experience as a Team LeadPreferably with Healthcare...

  • Sr. Team Lead

    4 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Start Date: ASAP Work Arrangement: 100% Onsite in Cebu City Shift Schedule: Night shift Non-negotiable Requirements: College Graduate Minimum 3 years of exposure as a Sr. Group Lead handling team leaders (TLs) in BPO Experience must be in voice account support (any LOB would do) Preferably someone who has a good background in operational excellence...

  • Sr. Team Lead

    4 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Start Date: ASAP Work Arrangement: 100% Onsite in Cebu City Shift Schedule: Night shift Non-negotiable Requirements: College GraduateMinimum 3 years of exposure as a Sr. Group Lead handling team leaders (TLs) in BPOExperience must be in voice account support (any LOB would do)Preferably someone who has a good background in operational excellence and...

  • BPO Team Leader

    4 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Title: Team Lead Voice SupportWork Arrangement: OnsiteShift: 24x7 Rotating ShiftsLocation: CebuStart Date: ASAPOpenings: 25About the Role:We are seeking a proactive and experienced Team Lead to manage a voice support team within a customer service operations environment. The ideal candidate will have a strong background in leading teams, especially in...

  • BPO Team Leader

    4 weeks ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Title: Team Lead Voice Support (Retail Domain Preferred) Work Arrangement: Onsite Shift: 24x7 Rotating Shifts Location: Cebu Start Date: ASAPOpenings: 25 About the Role: We are seeking a proactive and experienced Team Lead to manage a voice support team within a customer service or retail operations environment. The ideal candidate will have a...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Work Setup: Onsite (Cebu City)Shift: No Fixed ScheduleQualifications:Bachelor's Degree or equivalentAt least 2 years of Operations Team Lead/Supervisory recent experience in a call center/BPO setting (voice, international)Excellent leadership, coaching, people management, and developmentExcellent communication skillsHighly flexible working hours, no fixed...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    OverviewAbout the Position: Customer Service Team Lead (Cebu) | OnsiteWork Environment: Onsite (Cebu)Shift: Flexible, no fixed scheduleBenefitsGenerous Paid Time Off, including holidaysHMO health insurance (coverage for the employee plus one free dependent)Clear opportunities for career growth within the companyCompetitive salary packageResponsibilitiesLead...