IT engineer of the Fab Integrated Technology Services

3 weeks ago

Quezon City, National Capital Region, Philippines Lam Research Full time

The Group You'll Be A Part Of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The Impact You'll Make

The candidate will be part of the Lam CSBG, as an IT engineer of the Fab Integrated Technology Services (FITS) team, responsible for global and regional fab IT and Security technology delivery, deployment, and operation. The FITS team is a group of talented IT professionals with diverse skillsets & experiences, offering many learning opportunities through cross-functional work with other Lam departments (Product, Customer Services, Operations, etc.), and will interface with Lam customers at fab sites. The IT engineer is responsible for providing technical assistance and guidance to deploy and support Lam Advanced Services products infrastructure at Lam customer Fabs or Lam regional offices, from early product development to high-volume deployment. The IT engineer will serve as the technical liaison between Lam stakeholders (account team, engineering, productivity, product management) and customer IT teams as needed.

Essential Technical Skills And Experiences

  • Understand fundamental DNS and networking technologies, concepts, and steps
  • Proficiency in PowerShell and basic scripting skills
  • Experience working within a virtual environment
  • Advanced knowledge of Windows OS
  • Experience with Linux, specifically CentOS and Ubuntu
  • Understanding of Antimalware/Antivirus software and operations
  • Strong analytical, technical investigation, and troubleshooting skills

Preferred Working Experiences

  • Experience in a Fab environment or familiarity with the Semiconductor industry
  • Hands-on experience with Cisco switches
  • Effective administration of systems using PowerShell
  • Extensive experience working with Hyper-V
  • Ability to troubleshoot CentOS and provide solutions
  • Experience in administering Antimalware/Antivirus systems

Soft Skills

  • Strong verbal and written communication skills for collaborating with global teams and customers
  • Proficiency in both Chinese and English
  • Self-driven and resourceful when dealing with challenges
  • Quick learner with the ability to acquire new technical skills
  • Ability to work independently and remotely with minimal supervision
  • Proven track record of ensuring customer satisfaction
  • Teamwork skills in working with global and diverse customer teams

Travel

This position requires approximately 40% travel regionally or internationally.

Our Commitment

We believe it is important for everyone to feel valued, included, and empowered to reach their full potential. By bringing together unique individuals and viewpoints, we achieve extraordinary results.

Lam Research (

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