Talent & Culture Business Partner – Operations

Talent & Culture Business Partner – Operations

20 June, 2025

• HR
• Full time
• Hybrid

What you will do on your journey with WebBeds.

We are looking for an experienced and motivated Talent & Culture Business Partner – Operations to join our growing team. This role is a strategic HR partner to our Operations teams, supporting business leaders in driving a high-performance culture, managing talent, and enabling organizational growth.You will play a critical role in shaping our people agenda, ensuring HR practices align with business objectives, and fostering a positive employee experience across the operational workforce.

In this role you will:

As a Talent & Culture Business Partner – Operations, you will support the Talent & Culture Executive Partner for Operations in driving the people agenda and delivering key Talent & Culture operational initiatives. You will play a critical role in ensuring that Talent & Culture policies, processes, and services are executed efficiently, accurately, and in alignment with business needs. Acting as a key point of contact for day-to-day operational Talent & Culture matters, you will collaborate with the Talent & Culture Communities of Excellence and regional teams to deliver high-quality Talent & Culture support, analytics, and solutions that contribute to the organization's success.Partner with senior leaders to align talent strategies with business objectives, ensuring organizational effectiveness and a culture of high performance.

Key Responsibilities.

• Provide day-to-day operational Talent & Culture support across Operations, ensuring the smooth execution of Talent & Culture processes and compliance with local regulations.
• Collaborate with People Services to analyze Talent & Culture data and metrics, generating insights to inform workforce planning, performance management, and other talent strategies.
• Partner with the Communities of Excellence to ensure appropriate schemes for Operations employee engagement, performance and retention.
• Support the implementation of talent initiatives developed by the Talent Transformation (TT) and Talent Acquisition Community of Excellence.
• Act as a trusted advisor to managers and employees, addressing Talent & Culture queries and resolving issues in a timely and professional manner.
• Assist in the preparation of reports and presentations for stakeholders, providing updates on key Talent & Culture operational metrics.
• Work with the Labor Relations Community of Excellence to ensure compliance with labor laws, employee relations issues are handled promptly and promote a positive workplace culture.
• Contribute to the onboarding and integration process for new hires, ensuring a seamless employee experience.
• Support the Talent & Culture Executive Partner for Operations in the delivery of organizational change initiatives, ensuring clear communication and employee engagement.
• Maintain Talent & Culture systems and records with a high degree of accuracy, supporting data integrity and reporting needs.

The skills we would love to see in your suitcase.

• Minimum 5 years of experience within an operational HR/Talent & Culture business partnering role.
• 2+ years of experience in a strategic role.
• Domain level HR/Talent & Culture experience across a central function (IT/Finance/Ops) or wider region (APAC, Europe, MEA, AMER).
• Bachelor's degree in Human Resources, Business Administration, or a related field (HR certifications such as SHRM-CP or CIPD Level 3/5 are an advantage).
• Extensive experience in HR/Talent & Culture operations or as a HR/Talent & Culture generalist, with exposure to a global or regional HR/ Talent & Culture environment.
• Strong understanding of HR/Talent & Culture operations, including payroll, benefits, compliance, and data management.
• Proficiency in HRIS systems (e.g., Workday, SAP SuccessFactors, or similar platforms) and Microsoft Office Suite.
• Excellent organizational skills, with a keen eye for detail and the ability to manage multiple priorities.
• Analytical mindset with experience in generating and interpreting Talent & Culture data and metrics to support decision-making.
• Strong communication and relationship-building skills, with the ability to collaborate effectively across teams and geographies.
• Familiarity with regional labor laws and HR/Talent & Culture practices, with a commitment to ensuring compliance and promoting fairness.
• Proven ability to handle sensitive information with discretion and professionalism.
• A proactive, problem-solving approach, with a passion for delivering high-quality Talent & Culture services.

WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over.

Some things that make us stand out

• We are a truly global travel organisation, with a global footprint.
• We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries.
• We partner with over 500,000 properties in more than 39,000 locations.
• We work with more than 50,000 travel buyers in 140 source markets.
• We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking.

Working at WebBeds

WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit 'Careers' for jobs around the world of WebBeds.

Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC's, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

Our operation.

We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide.

WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.

We would love to hear from you.
Send us a message and a member of the team will get right back to you.

Your data is safe with us. To find out more about how WebBeds will use and store your email data go to our Privacy policy page.

Your data is safe with us. To find out more about how WebBeds will use and store your email data go to our Privacy policy page.

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