AI Operations Team Lead

5 days ago

Manila, National Capital Region, Philippines Snappr Inc. Full time

At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos.

We foster a culture of extreme ownership, empowering our team to excel as business owners. We're not just a team; we're a league of A-players dedicated to reaching peak performance. As an analytical creative, you'll thrive in our unrivaled environment, where technology meets creativity. We embrace diversity and invite individuals from all backgrounds to join us in revolutionizing the ecosystem of visual content; building a future where we help businesses drive growth and sales by telling better visual stories.

About the role:

With our global footprint and hyper-growth, one of Snappr's top priorities is to grow the quality and quantity of the photo editors in our Manila office. As an Operations Team Lead, you will be challenged to guide and empower a team of Photo Editors to enhance the efficiency and effectiveness of our operations. You will play a crucial part in ensuring the successful completion of tasks, driving key performance indicators, and fostering a collaborative and results-driven team culture.

What you'll do:

  • Lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes.
  • Manage and mentor a team of Specialists, providing guidance, support, and fostering a collaborative team environment.
  • Drive and monitor key performance indicators (KPIs) to ensure the team meets or exceeds performance targets.
  • Design and implement performance improvement plans for team members who require such assistance.
  • Collaborate with cross-functional teams to enhance communication and coordination across departments.
  • Develop and implement strategies to improve operational processes and streamline workflows.
  • Continuously assess and optimize operational procedures to enhance productivity.
  • Act as a point of contact for escalated issues and provide timely resolutions.
  • Communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track.
  • Monitor and produce regular performance reports.
  • Foster a culture of continuous improvement, innovation, and excellence within the operations team.

What you'll need:

  • Minimum of 5 years of progressive experience in operations, with at least 2 years in a leadership role.
  • A track record of running performance improvement plans.
  • Proven experience in effectively managing and leading a team.
  • Demonstrated experience in driving and achieving Key Performance Indicators (KPIs).
  • Strong analytical and problem-solving skills.
  • Strong leadership skills.
  • Great spreadsheet skills are an advantage.
  • Familiarity with Adobe Photoshop is preferred but is not a hard requirement.
  • Should be willing to work with creative people.
  • Should be willing to report onsite every day.
  • Should be open to working in a mid-shift.

Job benefits:

  • Competitive Salary.
  • Php 1.5k-2k/month transportation allowance.
  • 20% night differential.
  • HMO (w/ free dependents).
  • Meals provided daily.
  • Great workspace in Ortigas CBD.

About the team:

Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.


#J-18808-Ljbffr

  • Generative AI Expert

    5 days ago

    Manila, National Capital Region, Philippines Enterprise AI Group Full time

    We are seeking a highly skilled Generative AI Engineer to join our team at Enterprise AI Group. As a key member of our team, you will be responsible for developing and implementing innovative AI solutions to help our clients achieve their goals.Key Responsibilities:Azure Cognitive services and Azure Open AI servicesIntegration with Dynamics 365 and other...

  • Enterprise AI Specialist

    5 days ago

    Manila, National Capital Region, Philippines Enterprise AI Group Full time

    As a Generative AI Engineer at Enterprise AI Group, you will be part of a team that develops and implements cutting-edge AI solutions to help our clients achieve their business objectives. Your primary responsibility will be to develop and implement innovative AI technologies and services using Azure Cognitive services and Azure Open AI...

  • Azure AI Engineer

    5 days ago

    Manila, National Capital Region, Philippines Enterprise AI Group Full time

    We are looking for a highly motivated and experienced Generative AI Engineer to join our team at Enterprise AI Group. As a key member of our team, you will be responsible for developing and implementing innovative AI solutions to help our clients achieve their goals.Main Responsibilities:Azure Cognitive services and Azure Open AI servicesIntegration with...

  • Generative AI Engineer

    5 days ago

    Manila, National Capital Region, Philippines Enterprise AI Group Full time

    1 day ago Be among the first 25 applicantsFounder @ ADAPTOVATE | Enterprise AI Group | Investment Committee Future Now CapitalCompany DescriptionEnterprise AI Group is developing cutting-edge artificial intelligence solutions based in Sydney, Australia and Manila, Philippines. We specialise in delivering AI solutions on a software as a service platform so...

  • AI Solutions Developer

    5 days ago

    Manila, National Capital Region, Philippines Enterprise AI Group Full time

    At Enterprise AI Group, we are developing cutting-edge artificial intelligence solutions to help our clients stay ahead of the competition. As a Generative AI Engineer, you will be responsible for developing and implementing innovative AI technologies and services.Job Responsibilities:Azure Cognitive services and Azure Open AI servicesIntegration with...

  • Ecommerce Operations and AI Integration Lead

    5 days ago

    Manila, National Capital Region, Philippines Lazada Full time

    Lazada is looking for a highly skilled Customer Experience Operations Manager to lead our AI chatbot and voicebot product operations. The successful candidate will have 3+ years of experience relating to operating AI chatbot or voicebot or eCommerce operations, with a strong background in user-centric design and human-computer interaction.The ideal candidate...

  • AI Solutions Lead

    6 days ago

    Manila, National Capital Region, Philippines iSupport Worldwide Full time

    We are looking for a talented professional to join our team as a Digital Transformation Lead. As a key member of our organization, you will collaborate with department heads to assess current processes, design AI-powered solutions, and lead digital transformation efforts across the organization.Key Responsibilities:Collaborate with department heads to assess...

  • Financial Operations Manager

    1 day ago

    Manila, National Capital Region, Philippines Thoth AI Full time

    Thoth AI is seeking a seasoned Finance Manager to lead our financial operations in Manila. This key role involves overseeing the financial management of our office, ensuring accurate and timely financial reporting, and developing strategies to optimize efficiency and compliance.Key Responsibilities:Manage the financial performance of our Manila office,...

  • Lead Financial Professional

    1 day ago

    Manila, National Capital Region, Philippines Thoth AI Full time

    We are looking for a highly skilled Finance Manager to join our team at Thoth AI. As a key member of our finance department, you will be responsible for managing our financial operations in Manila, including financial planning, budgeting, and forecasting.Responsibilities:Develop and manage financial plans and budgets that align with company goals.Oversee...

  • AI-Powered Product Management Lead

    1 day ago

    Manila, National Capital Region, Philippines Lazada Full time

    Achieving Success in AI-Powered Product ManagementIn this role as an AI-Powered Product Management Lead, you will be responsible for optimizing product experiences through AI-driven insights.Work closely with data analysts to develop actionable recommendations based on user behavior and preferences.Collaborate with algorithm teams to refine product...

  • Technical Lead

    7 days ago

    Manila, National Capital Region, Philippines Digest Philippines Full time

    About UsDigest Philippines is a fast-growing legal technology startup that's changing the way lawyers and law students conduct research. Our mission is to provide accurate and reliable information to help professionals make informed decisions.We're looking for an exceptional Generative AI Engineer who can help us achieve our vision. If you're passionate...

  • AI/ML Engineering Lead

    6 days ago

    Manila, National Capital Region, Philippines Cambridge University Press & Assessment | Manila Full time

    NOTE: When you click the apply button, you will be re-directed to Cambridge University Press & Assessment's website where you will be required to create a profile and upload a copy of your CV to complete your application.Employment type: PermanentLocation: Makati City, Metro ManilaWork setup: Hybrid (open to 2x a week in the office)Work schedule: 10AM to 6PM...

  • Tech Process Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Google Operations Center Full time

    Tech Process Team Lead - Payments - 1PApply locations PH-MNL-LIMA time type Full time posted on Posted 2 Days Ago job requisition id JR1313Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we...

  • AI Ops

    2 weeks ago

    Manila, National Capital Region, Philippines Michael Page International Recruitment Philippines Inc. Full time

    About the roleWe are seeking an experienced AI Ops - IT Director to join our growing team at a Global Packaging Manufacturing company, recognized as part of the Forbes 500 and publicly listed on the NYSE. In this full-time role, you will be responsible for overseeing the strategic implementation and management of our AI operations, ensuring the seamless and...

  • AI Engineering Manager

    3 days ago

    Manila, National Capital Region, Philippines NICE Full time

    Key ResponsibilitiesTechnical Implementation:Configure, program, and develop NICE CXone solutions, including AI, NLU, ACD, IVR, ASR, and CRM integrations.Lead the design and development of multiple AI and bot applications, ensuring alignment with customer requirements and industry best practices.Optimize and maintain multiple AI bots, including both...

  • Client Operations Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Insight Full time

    Client Operations Team LeadLocation: This is an onsite opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Now is the time to bring your expertise to the Client Operations Team Lead role for a Fortune 500 Solutions Integrator where success and fulfillment go...

  • AI Project Manager

    17 hours ago

    Manila, National Capital Region, Philippines Cloudstaff Philippines Inc. Full time

    Cloudstaff Philippines Inc. is a leading outsourcing company empowering businesses to thrive through smarter talent solutions.About the Job:We are searching for a highly skilled AI Project Manager to lead our AI development team and drive project success.The successful candidate will have a strong background in project management, AI development, and...

  • AI Innovation Leader

    5 hours ago

    Manila, National Capital Region, Philippines iSupport Worldwide Full time

    About the JobWe are seeking a highly skilled Digital Transformation Lead to join our team. As a Digital Transformation Lead, you will be responsible for driving innovation initiatives, identifying opportunities for automation and AI-driven solutions, and leading digital transformation efforts across the organization.Main ResponsibilitiesCollaborate with...

  • Accounting and Finance Director

    1 day ago

    Manila, National Capital Region, Philippines Thoth AI Full time

    We are seeking a highly motivated and experienced Finance Manager to join our team at Thoth AI. The successful candidate will be responsible for leading our financial operations in Manila, including financial planning, budgeting, and forecasting.Responsibilities:Develop and manage financial plans and budgets that align with company goals.Oversee financial...

  • Lazada AI Chatbot Expert

    5 days ago

    Manila, National Capital Region, Philippines Lazada Full time

    Lazada is looking for a seasoned Customer Experience Operations Manager to lead our AI chatbot and voicebot product operations. The successful candidate will have 3+ years of experience relating to operating AI chatbot or voicebot or eCommerce operations, with a strong background in data-driven decision making and process improvement.The ideal candidate will...