branch manager
1 week ago
JOB DESCRIPTION:
1. Directs all operational aspects in the branch including performance, customer service, human resources, and administration.
2. Evaluates all loan applications and approves or recommends approval those that are credit worthy for the release of the proceeds.
3. Monitors past due levels, follows up on collections, and ensures that these are kept to a minimum.
4. Monitors delinquent clients and endorses them for legal action.
5. Represents the company in all legal cases filed by or against the branch.
6. Coordinates with the proper authorities in the implementation of foreclosure proceedings.
7. Approves the pricing of the acquired assets for disposal to ensure gain on sale and monitors the losses prior to selling of ROPA. Ensures that repossessed assets are controlled and disposed of regularly.
8. Reviews all required reports submitted by the branch and recommends actions to be taken for items that need to be adjusted, including worthless accounts for write-off.
9. Ensures adequate staffing in the branch and provides continuous guidance, nurturing, and mentoring of personnel reporting to him.
10. Responsible for the effectiveness and efficiency of the branch, team development, team morale, and implementation of First Standard Code of Conduct at various levels in operations.
JOB QUALIFICATIONS:
1. Candidate must possess a bachelor's degree in business studies/administration/management, commerce, economics, finance/accountancy/banking, or a related field. Experience in the field of marketing and collection is preferred. Familiarity with the business sector of the city and community is essential.
2. At least 5 years of work experience in a Supervisory Role in the banking or financing industry.
3. Proficient in the use of basic applications like MS Word, Excel, and PowerPoint, including email access.
4. Knowledge and skill in modern office practices, procedures, equipment, and standard clerical techniques.
5. Strong verbal, written, and interpersonal communication skills.
6. Excellent customer service orientation. Action-oriented with the ability to follow up on feedback to ensure positive outcomes.
7. Intermediate project and time management skills.
8. Efficient presentation/facilitation skills. Capable of facilitating group discussions.
9. Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
10. Ability to meet the annual targets set by top management and achieve department metrics and organizational goals.
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