Senior PMO Analyst

1 week ago

Manila, National Capital Region, Philippines QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH Full time

To effectively support strategic transformation programs across the organization, the Senior PMO Analyst will own the capability within the PMO to provide a comprehensive service for the Transformation Program covering all key aspects of the project lifecycle such as delivery, governance, reporting, financial management, and resourcing. Develop and maintain reporting for the transformation program and other GSSC projects, supporting the Project Managers by providing high-quality outputs. Produce program reports for relevant Steering Groups to agreed time and quality standards.

Primary Responsibilities
  1. Strategy and Planning
    1. Understanding of the organisational environment and strategic goals.
    2. Understanding the strategy development process, managing interactive control management systems.
    3. Understand the strategy and plan for the PMO.
    4. Produce project quality audit plans and coordinate work schedules within programs and projects.
    5. Effective program plans, budgets and resource schedules are created.
    6. Interdependencies between all initiatives are identified and managed throughout the lifecycle.
    7. Shape business cases to assist the design and delivery of initiatives to meet strategic business plans and goals.
  2. Policy, Process and Procedures
    1. Work collaboratively with team members to ensure projects or programmes are mobilised effectively and required business outcomes can be achieved.
    2. Facilitate the delivery of projects or programmes by providing the necessary support and data in each project's lifecycle.
    3. Carry out day to day support activities for portfolios including resource and planning data, progress reports, and completed project report templates.
    4. Produce management reports for relevant Steering Groups to agreed time and quality standards.
    5. Monitor project budgets, issuing reports and ensuring project managers provide updated budgets and status insights.
    6. Produce reports on project spend to assist with budget reporting and control.
    7. Provide data to validate the governance structure and measures are appropriate and effective throughout the lifecycle of the project or programme.
  3. Environmental Awareness and Customer Focus
    1. Work collaboratively with stakeholders across the business to ensure that they are engaged and informed as necessary.
    2. Support the PMO team to ensure that all initiatives are actively managed on a day to day basis, with timely and effective resolution or escalation of risks and issues.
    3. Provide reporting and governance support to the PMO team.
    4. Support internal project or programme team members in financial project or contract related matters.
    5. Maintain project documentation in line with internal processes and best practice.
    6. Awareness of current environmental changes or other influences within the business that could impact the delivery of the project or programmes.
  4. Technical Performance
    1. Maintain consistent templates for managing project and reporting status to ensure best practice.
    2. Utilising core skills such as planning, risk and issue management, timely escalation, stakeholder management and reporting to ensure best practice and acceptable standards.
    3. Monitor ongoing program and project compliance with reporting standards and effective escalation when it deviates or slips.
    4. Maintain reports interpreting complex materials on project status.
Required Education


• Bachelor's Degree or equivalent combination of education and work experience

Preferred Competencies/Skills
  1. Strong planning and organisational skills.
  2. Business acumen coupled with the ability to apply analytical skill and conceptual thinking.
  3. Ability to deliver assurance elements of a program of change, including assurance reporting, support and troubleshooting.
  4. Highly articulate with effective written and interpersonal skills.
  5. Excellent analytical skills and strong attention to detail.
  6. Excellent presentation skills.
  7. Stakeholder management skills.
  8. Sound application of Microsoft Office tools and Project Management tools.
Preferred Experience
  1. Educated to degree level or equivalent.
  2. Hold or working towards appropriate qualifications e.g. CAPM and PMP.
  3. Experience in portfolio management practices.
  4. Experience within a PMO.
  5. Experience working with senior stakeholders across diverse and geographically spread teams.
  6. Proven experience of managing reporting cycles.
  7. Experience of providing assurance on programs across multiple business units.
  8. Knowledge of project management disciplines.
Preferred Knowledge
  1. Fundamental knowledge of change or project management best practice and continuous improvement methodologies.
  2. Knowledge in program governance.
  3. Good understanding of end to end life cycle delivery.
  4. Expertise in project reporting.
  5. Experience in project and program management frameworks.
  6. Understanding of change, strategic and business planning processes.
  7. Understanding of IT products, services & systems.
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