Healthcare Front Desk Associate

2 weeks ago

Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time
About the job Healthcare Front Desk Associate

Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.

As a Healthcare Front Desk Associate, you will assist patients with their inquiries, set up appointments, and perform general tasks.

This is a full-time role, on a US shift and on a work in the office set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

  1. Receive incoming calls from customers and assist them with their needs.
  2. Assist in setting appointments for patients and double-check appointment confirmation.
  3. Gather information related to customers' concerns and provide appropriate resolution.
  4. Open and maintain customer accounts by updating account information.
  5. Escalate customer concerns that are critical or require immediate resolution beyond agent capability.
  6. Process orders and label faxes received electronically.
  7. Call patients to update them with their upcoming scheduled procedures including clinical preparations.

QUALIFICATIONS:

  1. With BPO experience of at least 1 year in a healthcare insurance account.
  2. Experience in radiology accounts/digital imaging centers is a plus.
  3. Experience with appointment scheduling and back office is a plus.
  4. Must be familiar with CPT, ICD/ICD10, and DX codes.
#J-18808-Ljbffr

  • Healthcare Front Desk Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Careers Full time

    Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Front Desk Associate, you will assist patients with their inquiries, set up appointments, and perform general tasks.This is...

  • Healthcare Frontdesk Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Careers Full time

    Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Front Desk Associate, you will assist patients with their inquiries, set up appointments, and perform general tasks.This is...

  • Healthcare Frontdesk Associate

    9 hours ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

    Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Front Desk Associate, you will assist patients with their inquiries, set up appointments, and perform general tasks.This is...

  • Front Desk Receptionist

    2 weeks ago

    Cebu City, Central Visayas, Philippines WHR Global Consulting Full time

    POSITION TITLE: Receptionist (Cebu Branch)WORK LOCATION: Salinas Drive, Lahug, Cebu CityWORK SETUP: OnsiteWORK SCHEDULE: Day ShiftQualificationsWilling to work onsiteGood customer service skillsGood written and communication skills in English and CebuanoPeople personGood organizational skillsConfident and smartCan work independently with high initiativeFresh...

  • Front Desk Liaison

    2 weeks ago

    Angeles City, Central Luzon, Philippines beBeeCustomerService Full time $250,000 - $500,000

    Job Title:The primary function of a front desk receptionist is to provide exceptional customer service and create a welcoming atmosphere for visitors.Key Responsibilities:Respond to customer inquiries in a prompt and courteous mannerManage incoming calls, messages, and correspondenceMaintain accurate records and perform data entry tasksPerform various...

  • Front Desk Receptionist

    3 weeks ago

    Angeles City, Central Luzon, Philippines NSDMM MANAGEMENT SERVICES INC Full time

    JOB QUALIFICATIONSBachelor's Degree holder in Hospitality Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent)Experience or OJT in the front desk officePersonable and projects a professional imageMature, Highly trainable, Well- manneredExcellent communication and interpersonal skillsCan...

  • Healthcare Associate/Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines HR TechX Corp. Full time

    We are seeking a detail-oriented and customer-focused Healthcare Associate/Representative (CSR) with prior healthcare insurance experience, specializing in billing and enrollment. The role involves assisting members and providers with inquiries, processing enrollments, handling billing concerns, and ensuring accurate and timely updates to member...

  • Information Technology Service Desk

    9 hours ago

    Cebu City, Central Visayas, Philippines CallTek Full time

    Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk professional to enhance our support team. In this role, you will be the front line for technical support, assisting users with technical issues and ensuring their needs are met with efficiency and professionalism. Your contributions will directly impact user...

  • Receptionist

    2 weeks ago

    Cebu City, Central Visayas, Philippines Esquire Financing, Inc. Full time

    Position Summary:The receptionist is responsible for providing customer service assistance to visitors and clients. This involves handling incoming calls, responding to visitors' inquiries and requests, and maintaining a friendly and inviting atmosphere.Managing the front desk and performing basic support tasks.Receiving visitors at the front desk by...

  • Receptionist (Cebu Branch)

    4 weeks ago

    Cebu City, Central Visayas, Philippines WHR Global Consulting Full time

    Location: Salinas Drive, Lahug, Cebu CitySetup: OnsiteShift: Day shiftSalary: PHP 18,000QUALIFICATIONS:-Open to fresh graduates-Has good communication skills in both English and Cebuano-Has a pleasant personality and enjoys talking to people-Must be confident, smart, and presentableThe Receptionist is responsible for providing customer service assistance to...