CX Product Manager

Location: BGC, TaguigWorking set-up: Hybrid (2x WFH per week)Working schedule: Monday to Friday (Dayshift)We're looking for:Degree in Operations, Analytics, Marketing, Statistics, Economics, or a related fieldIn-depth knowledge of Customer Experience (CX)In-depth knowledge of InsightingProficiency in CX ResearchStrong communication, leadership, analytical...

About This Role:The Technical Service Delivery Manager role at Probe CX is a key leadership position that requires strong technical expertise and leadership skills. The successful candidate will be responsible for managing the delivery of technical services across the organization.Responsibilities:Manage the delivery of technical services to meet business...

Job Overview:We are seeking a highly skilled End User Computing Specialist to join our team at Probe CX. As a key member of our IT operations team, you will be responsible for ensuring the highest level of service delivery and managing the availability and productivity of computing devices across the organization.Main Responsibilities:Onsite duty to evaluate...

About the Role:The Desktop Support Specialist - Eastwood role at Probe CX is a key position that requires strong technical expertise and leadership skills. The successful candidate will be responsible for managing the availability and productivity of computing devices across the organization.Responsibilities:Fully onsite duty to ensure seamless service...

About Delegate CX:We are a leading BPO company that assists growth-focused small and medium-sized businesses across the United States in discovering the perfect global talent to enhance their teams.Delegate CX prides itself on fostering growth and making hiring easy. We help business owners, executives, and industry leaders, primarily within the promotional...

Job Overview">We are seeking a skilled IT Service Delivery Manager to join our Probe CX team. As an Eastwood Computing Specialist, you will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.">Main Activities and Responsibilities">Fully onsite duty is required to ensure seamless service...

Job Description:We are seeking a skilled IT Technical Operations Manager to join our team at Probe CX. As an End User Computing Engineer, you will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.Main Responsibilities:Fully onsite duty to maintain the highest level of service...

About Delegate CXDelegate CX is a business process outsourcing company that provides back-office services to small and medium-sized businesses in the United States, helping them achieve their goals.We strive to deliver exceptional results, build long-term relationships, and exceed client expectations. Our team is passionate about delivering innovative...

We are seeking a talented Hiring Manager to join our team at Probe CX. As a key member of our hiring process, you will be responsible for full-cycle recruitment, including screening, interviewing, and assessing candidates.Main Responsibilities:Full-cycle recruitment: screening, interviewing, and assessing candidatesCollaborate with hiring managers and...

At Globe Telecom, Inc., we're committed to staying at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation. As a Product Innovation Manager, you'll play a critical role in driving this vision forward, owning the end-to-end lifecycle of AI and driving alignment with CX Strategy.Key...

About BlinkcxManila, NCR, Philippines03 Feb 2025BlinkCX (THINKBLINK INC.) is a technology-driven Customer Experience Insights company that helps organizations engage their customers across digital channels, understand their customers through experience data analysis, and build next-generation solutions that drastically increase efficiency in customer digital...

Cultivate Exceptional Customer ExperiencesAt NICE, we're dedicated to delivering extraordinary customer experiences. We're seeking a talented Manager, Customer Experience to join our Customer Experience (CX) team and help us achieve this goal.Your Key Responsibilities:Develop, implement, and monitor procedures to ensure exceptional customer...

About Delegate CXDelegate CX is a leading business process outsourcing company that supports growth-minded small and medium-sized businesses in the United States. Our goal is to help our customers focus on their most important goals by providing superior back-office services.We bring a mindset of quick response, attention to detail, and innovative ideas to...

About Delegate CXDelegate CX is a leading business process outsourcing company that helps growth-minded small and medium-sized businesses in the United States achieve their goals through superior back-office services.We take pride in delivering exceptional results and building long-term relationships with our clients. Our team is dedicated to providing...

At Icebreaker, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled professional to join our team as a Global CX Operations Director.In this role, you will be responsible for leading our Customer Support Operations team and developing strategies to enhance customer satisfaction and resolution rate.The ideal...

Job OverviewIGT Solutions is seeking an experienced General Manager of Operations to lead its Travel Digital CX Operations. The ideal candidate will have a proven track record of managing site-level operations and profitability effectively, with a strong ability to drive operational strategy and governance at a site level.The General Manager of Operations...

About UsDelegate CX is a leading business process outsourcing company that delivers exceptional back-office services to growth-minded small and medium-sized businesses in the United States.We pride ourselves on our commitment to innovation, quality, and customer satisfaction. Our team is dedicated to providing expert accounting services, ensuring that our...

Company Overview:Probe CX is a leading company in the industry, dedicated to delivering exceptional customer experiences.Salary and Benefits:A competitive salary package that reflects your skills and experienceAn attractive benefits package that includes [list of benefits]Job Description:We are seeking an experienced QA Process Improvement Manager to join...

About the Job">This Desktop End User Computing Professional role is a critical position within Probe CX, requiring a skilled professional to deliver high-quality IT services.">Main Responsibilities">The successful candidate will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.This includes...

We are seeking a skilled Recruitment Specialist to join our team at Probe CX. As a key member of our hiring process, you will be responsible for identifying, engaging, and attracting top candidates to meet our staffing needs.Main Responsibilities:Full-cycle recruitment: screening, interviewing, and assessing candidatesCollaborate with hiring managers and...