
IT Operations Engineer
4 weeks ago
- Infrastructure management
- Managing Linux and Windows environments
- Proficient in the command-line (RHCSA/RHCE certification or equivalent)
- Virtualization
- Managing virtualized environments (VMWare)
- Containerization
- Docker, Podman
- Kubernetes, OpenShift
- Networking
- Firewall rules
- DNS, DHCP
- Network storage (NFS/NAS, SAN, CIFS/SMB)
- Load balancing
- Automation
- Scripting knowledge to automate repetitive tasks
- Building and integrating tools that will assist in improving system availability, reliability, and performance
- Utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)
- Configuration management
- Enforcing configuration (Ansible, Puppet, Chef)
- Monitoring and troubleshooting
- Performance monitoring
- Proactively identifying problem areas of a system, i.e. software bugs, misconfigurations, bottlenecks
- Trend analysis
- Incident and problem management
- Coordinating incident management and service restoration
- Capacity planning
- Service level management
- Proactive monitoring and adherence to SLAs
- Holding IT Engineering, Security, and Architecture accountable for remediation of any SLA degradation
- IT Key Controls
- Ensuring that IT is 'in CONTROL' by holding IT groups accountable for adherence
- Collating and providing necessary evidence to Auditors for these controls
- Disaster recovery (DR) & Business continuity planning (BCP)
- High availability and resilience patterns
- Work comfortably with Linux and Windows
- Work with virtualization technologies such as VMWare
- Develop and run applications in the cloud (Azure, AWS, GCP)
- Containerize and orchestrate applications (Docker, OpenShift, Kubernetes, microservices)
- Continuously integrate and deploy (CI/CD, Git, Jenkins, Ansible)
- Comfortably write automation scripts (Bash, Go, Python)
- Administer and query SQL
- Work and analyze aggregated logs (ELK)
- Configure networks (load balancing, firewalls)
- Work with observability tools (Prometheus, Grafana)
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