Lead-Product Development

Overview

Lead-Product Development role at Maxicare Healthcare Corporation.

Responsibilities

• Implement the end-to-end product implementation process aligned with the company's overall vision and goals.
  
• Serve as a primary point of contact during the deployment phase.
  
• Engage in the development of deployment process of new and existing products.
  
• Provide inputs and collaborate with the Customer Experience Team on the customer journey and user experience.
  
• Keep abreast of Insurance Commission regulatory standards pertaining to the products, and verify that such products can meet regulatory standards.
  
• Ensure quality assurance process for deployment and ultimately meet client requirements.
  
• Collaborate with various teams across the organization including Actuarial, Operations, Transformation and Technology, Risk Management and other committees to ensure seamless execution of product strategies.
  
• Monitor and analyze product performance and program execution by periodic monitoring of profitability and viability of insurance plans and riders and adjust as necessary.
  
• Recommend process alignment and compliance with company and regulator's rules on product development and management.
  
• Provide feedback to the Product Strategy Team on product designs as a result of challenges encountered during deployment stage.
  
• Accountable for the initial product setup in the system, if applicable.
  
• Responsible for the cascade to internal stakeholders from product design, pricing, implementation process and overall user experience of the new or revised product, upon approval from Insurance Commission.
  
• Conduct benchmarking and product comparison activities to analyze product competitiveness for existing products and shall be conducted after product launched.
  
• Define scope and requirements, assess technical feasibility, user needs, and bridge business goals to ensure products and features are scalable.
  
• Collaborate with various teams across the organization including Actuarial, Operations, Sales and other committees to ensure that all the variables are captured and properly modeled.
  
• Identify best practices and tools for product implementation and deployment process.
  
• Implement policies that align with MaxiLife's goals, objectives and strategies.
  
• Perform any other tasks that may be directed to do.
  

Desired Skills and Competencies

• In-depth knowledge & experience in marketing management, product management, project management and/or quality management from a life insurance company
  
• Strong analytical and problem-solving skills
  
• Ability to work independently and as part of a team
  
• Previous leadership or management experience is an advantage.
  
• Good interpersonal skills – able to openly discuss ideas and concerns to peers and managers
  
• Can easily adapt and work in a fast paced culture and environment
  
• Delivers outputs on schedule and manages to work well under pressure
  
• Able to collaborate effectively with customers and/or colleagues outside own team structure
  
• UX/UI experience is an advantage
  
• Experience design
  
• Capable of using Design thinking principles and tools
  
• Capable of Prototyping and Usability testing
  

Professional Qualifications

• Bachelor's degree holder in BS Mathematics, Statistics and other relevant courses
  
• At least 5 years' experience in life insurance or similar experience with key focus on product management and project management
  
• Excellent verbal and written communication skills
  
• Proficient in Microsoft Office applications and project management tools
  
• Data analytics skills are welcome as well as previous leadership experience
  

Seniority level

• Mid-Senior level
  

Employment type

• Full-time
  

Job function

• Product Management and Marketing
  

Industries

• Hospitals and Health Care
  

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