Customer Experience Ambassador

4 weeks ago

Lucena City, Calabarzon, Philippines Globe Telecom Full time

Join to apply for the Customer Experience Ambassador role at Globe Telecom.

Job Description

Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, and information on Globe products and services to meet their needs and resolve issues.

Responsibilities include:

  1. Assisting customers in using digital channels via face-to-face digital user assistance or education.
  2. Attending to sales and service needs of customers.
  3. Approving and processing sales and service applications and transactions in the system.
  4. Processing payments for bills, purchases, and other transactions.

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity. Discrimination is not tolerated throughout the employee lifecycle, including posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity, and Inclusion Policy can be accessed here.

Make your passion part of your profession. Explore opportunities with us and be part of creating a Globe of Good.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Telecommunications
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