Remote Technical Support Specialist — SaaS

Outsourced Quality Assured Services Pty in the Philippines is seeking a Technical Support Specialist for our LMS SaaS platform. This is an email-first role with potential to expand into live chat as the business grows.You will troubleshoot, document issues, and deliver timely, professional support while collaborating with Product and Engineering teams. A...

Outsourced Quality Assured Services Inc. (ISO Certified) is seeking a Technical Customer Support Representative to act as the primary technical contact for customers in a B2B SaaS environment.The role focuses on troubleshooting product issues, maintaining help desk queues, and collaborating with cross-functional teams to deliver high-quality support. The...

Schedule: Monday - Friday (5:30AM - 2:30PM PHT) Work Set-Up: Work From Home Office Location: Mandaluyong What will you do? Technical/Customer Service & Onboarding Officer This is a hands-on role supporting customers who use our platform to manage some of Australia's most sophisticated residential, commercial, and government properties. You'll be part of...

Outsourced is seeking a Technical Customer Support Representative in the Philippines to serve as a primary technical resource for LinkSquares customers. You will build knowledge of products, tools, and troubleshooting processes to support clients and reproduce bugs in collaboration with internal teams.You will manage an orderly help-desk queue, adapt to...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

Home > Jobs > Technical Support Specialist (SaaS/LMS Industry) Back to all vacancies Technical Support Specialist (SaaS/LMS Industry) Full Time Employee Job Summary Provide email-based technical support for an LMS SaaS platform, troubleshoot issues, manage tickets, and deliver good customer service. Job Description About Us: Outsourced. ph is a leading...

About Us: Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...

MicroSourcing is seeking a Customer Service Representative to join our international team and help customers maximize value via in-app chat, email, and video conferencing. This remote role is based in the Philippines with flexible work arrangements.You will resolve inquiries, master our product, and engage with cross-functional teams to deliver world-class...