Bilingual Back Office Specialist

4 weeks ago

Davao City, Davao, Philippines Awesome CX Full time
Overview

Bilingual Back Office Specialist (Mandarin) for Awesome CX by Transcom - Davao

Join to apply for the Bilingual Back Office Specialist (Mandarin) role at Awesome CX by Transcom in Davao.

Key Responsibilities
  • Be open and receptive to constructive feedback from Team Leaders, TQM, and other back Office Specialists
  • Listen, ask questions, and enthusiastically implement the tools given to improve the quality of work
  • Help to keep motivation high by being supportive to colleagues
  • Take full responsibility and the required action for assigned tasks
  • Have a clear understanding of quality expectations for the different clients and projects
  • Improve the quality of your work on a daily basis by learning and implementing new skills
  • with help from Team Leaders, TQM and other Back Office Specialists
What we are looking for

To be successful in this role you must…

  • Chinese Mandarin Language Advanced Level - written and oral communications skills
  • English Language Proficiency - written and oral communications skills
  • Back-office work (data reconciliation, reporting during their systems migration)
  • Possess a positive attitude
  • Have very good interpersonal skills (both written and oral)
  • Take ownership for quality, competence, and commitment
  • Enjoy/thrive on autonomy within the franchise framework and be results focused
  • Be highly motivated and prepared to work hard
  • Have high personal energy and enjoy a lively environment
  • Be highly flexible and welcome change/improvements
What Life at Awesome CX by Transcom is like

Awesome CX by Transcom inclusive culture is rooted in wellness & fun. We prioritize the whole person, not just professional life. The health and well-being of the team is our greatest priority, with onsite care, health programs, and an emphasis on mental well-being.

We offer resources such as an in-house psychologist, mental health courses, and a dance and yoga studio. Free daycare facilities are available, and we celebrate diversity and differences, including cultural holidays and Pride month. Career development and community involvement are core values at Awesome CX by Transcom.

  • Life size chess board
  • Dance and yoga studio
  • Ping pong tables
  • Cafes
  • Workspaces

Our teams are like family, with team-building events, off-site excursions, and celebrations. We also invite dogs to the workplace in dog-friendly offices, and we have a happiness team dedicated to boosting morale.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Finance, Administrative, and Strategy/Planning
  • Industries: Outsourcing and Offshoring Consulting and Transportation, Logistics, Supply Chain and Storage

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