Sales Administrative Associate

Power the Process, Fuel the Sales – Join Smartsourcing, 4-Time Best Company to Work For

Hi We're Smartsourcing, and we're on the lookout for a full-time, onsite Real Estate Sales Administrative Associate to keep the property game running like clockwork. From scheduling posts and managing listings to coordinating marketing campaigns and preparing sales reports—you'll be the behind-the-scenes powerhouse that helps turn listings into sold signs. Here, your attention to detail and proactive drive won't just be valued—they'll be the reason deals close smoothly.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 CebuAbout the Role of Sales Admin Associate

The Sales Administration Associate provides high-level administrative and sales support to the onshore real estate team in Melbourne. Working as part of Smartsourcing, this role is responsible for ensuring the smooth and efficient delivery of sales administration processes — from appraisal to settlement — enabling the sales team to focus on client engagement and business growth.

Key Responsibilities

Appraisal

• Process referral and internal referral requests.
• Manage post-marketing appraisal processes.

Listing

• Enter listing details into the CRM system.
• Send standard correspondence to vendors for new listings.
• Send standard correspondence to solicitors (new listing, contract).
• Save and organise all listing-related documentation.

Marketing

• Book photography and copywriting services.
• Launch property listings online.
• Manage campaigns (boards, brochures, drops, and window cards).
• Generate rental appraisals.
• Coordinate and manage Open for Inspection (OFI) schedules.
• Oversee other marketing-related activities as required.

Sold

• Process sold properties in the CRM.
• Send sold letters to vendor and purchaser solicitors.

Settlement

• Process settlements in the CRM system.

Reporting

• Prepare OFI reports.
• Prepare weekly activity reports.
• Maintain and update stock list reports.
• Compile competitor market analysis reports.
  • Bachelor's degree in Business Administration, Accounting, Real Estate, or a related field.
  • Minimum 2 years' experience in a BPO or administrative role, preferably supporting real estate operations in Australia.
  • Proven background in Australia Real Estate administration.
  • Strong organisational skills with exceptional attention to detail.
  • Excellent oral and written communication skills.
  • Strong leadership skills and ability to take initiative.
  • High level of professionalism with a positive and proactive mindset.
  • Competence in CRM systems, Google Workspace, Office 365 and relevant real estate software (e.g., Box and Dice, Box Brownie, RTA, Canva, IRE, RelloPay, Diakrit, PropertyData, OurProperty)
  • Excellent phone etiquette and customer service skills.
    

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title—it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

• Fixed weekends off
  • 5-day Christmas Leave
    • HMO coverage for you and your dependent/s from Day 1 of employment
      • Group life insurance from Day 1 of employment
        • Free lunch + soft breakfast every day
          • Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
            • For the night shifters, additional NIGHT DIFF
              • Sports wellness clubs including hiking and free-diving
                • Subsidised gym membership at Anytime Fitness
                  • Engagement bonuses
                    • Over-the-top monthly, quarterly, and annual performance bonuses
                      • Exclusive discounts in selected restaurants and merchants
                        • Themed BFFs, monthly knockoffs, summer parties
                          • Community give-back programs and personal development workshops
                            • And so much more

We're not just another outsourcing company. We're building something that actually matters here – a place where good work meets good culture.

Keep the market moving and clients smiling. Be a Sales Administrative Associate at Smartsourcing.