Operations Specialist II

Operations Specialist II- Bannockburn, IL (hybrid)

Aon is looking to fill an Operations Specialist I role As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Risk in Bannockburn, IL.

This is a hybrid role based out of Bannockburn, IL office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Assist the Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients (including complex clients) and undertaking the client-facing and internal activities related to these processes. Account Specialists will also assist Brokers as necessary particularly on Commercial Risk business.

How this opportunity is different

From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.

Skills and experience that will lead to success

Job Responsibilities:
Routinely and effectively collaborate with internal stakeholders to ensure client needs are
being met.
Setup and manage policy renewal projects when clients renew insurance policies or are
being onboarded.
Produce evidence of insurance posting notices, Auto identification cards, Policy Declaration
pages and certificates of insurance based on a client's request.
Research general questions about auto ID cards, certificates, workers compensation posting
notices, e.g., state regulatory rules.
Provide quality checks on data entered and research any errors.
With assistance from senior team members, address and complete special client projects.
Ability to work from 10am – 7pm (CST)

Qualifications:
High school graduate or higher
Entry level opportunity for individual with office experience; Insurance industry experience a
plus
Proficiency with Microsoft Office Suite products (Outlook, Word, Excel)
Strong digital literacy is a must, including Excel skills to import/export/verify data
Successfully operates in a fast-paced output driven environment that requires staff members
to multi-task, react quickly and perform tasks that are not routine
Ability to effectively communicate both verbally and written on client servicing activities

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Salary range or hourly pay range for the position
The salary range for this position (intended for U.S. applicants) is $40,000 to $50,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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