Actuarial Assistant Manager, Asia In-Force Management

We are currently searching for talented and driven individual to join our MBPS Actuarial Function, In-Force Management as an Assistant Manager. Established in 2012, the team has become an actuarial center of excellence, with over 200 staff and growing, along with increasing range and ownership of deliverables, specializing in Valuation, Liability and Asset Modelling, Experience Analytics, Pricing, and more.

Position Responsibilities:

• Establish appropriate management reporting to provide information on the various in force financial health measures on Persistency, Claims, Credited rates spreads, Earnings and Remittance and outlook
• Support quarterly review of the in-force block with senior country leadership (and regional Head of IF Management)
• Investigate persistency drivers and recommend solutions to improve, focusing on financial and non-financial results (e.g. NPS).
• Provide claims analytics and recommend actions to manage claims optimally
• Support the ongoing redetermination of non-par non-guaranteed elements, such as UL crediting rates.
• Ensure transparency to senior management in the tradeoffs, both long and short term, inherent in managing all non-guaranteed elements (including par) [Note – this likely does not include management of the annual par dividend recommendation process as that is a large task in and of itself that requires full-time director level management and would crowd out other initiatives. Focus here is transparency. Will depend on the country and the specific priorities]
• Support investigation to ensure we understand our broader contractual rights
• Support investigations related to reinsurance for the purpose of capital optimization, risk, reduction, or earnings management
• Support any cross-functional initiatives related to policy buy-out or transfer programs
• Ensure feedback loop of in force learnings to improve new business

Required Qualifications:

• Bachelor's Degree in Actuarial Science, Mathematics, or Statistics
• Preferably an associate in any recognized actuarial organization (e.g. SoA, ASP)
• 5+ years of experience in financial management of an insurance business
• Strong understanding of the profit drivers of the business, with ability to dig deeper on the underlying drivers and recommend action as necessary.
• Strong analytical and problem-solving abilities; able to sift through large volumes of data, uncover insights, and draw informed conclusions
• Strong interpersonal skills and high EQ, to engage effectively with various stakeholders horizontally and vertically, build relationships and quickly establish trust
• Ability to communicate complex actuarial concepts clearly and concisely both orally and in writing to both technical and non-technical audiences.
• Capable of working independently with minimal guidance and developing personalized strategies
• Preferably, prior knowledge and understanding of products, distribution structures, and compensation schemes
• Amenable to work in UP Ayala Technohub (Quezon City)
• Amenable to work on a hybrid set-up (3x a week onsite)

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement