Vice President

2 weeks ago


Manila, National Capital Region, Philippines J.P. Morgan Full time

Join our team to build your career in a culture that values innovation, creativity and excellence.

As a Vice President - Trade Lifecycle within the Securities Services Operations, you are responsible for developing and managing innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. You will drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

The role is part of Client Instruction Capture and Settlements, managing Trades Processing, Broker Facing, and Fails Management, Trades Support.

Job Responsibilities:

  • Manage the workflow through the life cycle of Custody Trades. Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.
  • Monitor and manage trade capture, fails management, and settlement activities. Address settlement discrepancies/issues and leverage escalation channels promptly.
  • Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization.
  • Review content and presentation of Standard Operating Procedures, in line with new policies and ongoing risk management activities. Lead the delivery of strategic, process improvement, and regulatory projects of Custody Products.
  • Identify business model, operational process, systems, and resourcing impacts resulting from these initiatives; working in partnership with key stakeholders including business, technology, compliance, risk, and finance as required.
  • Maintain a robust and auditable governance process to ensure accurate and timely delivery of overall project, through use of project framework, methodologies, reporting, and appropriate escalation. Translate business requirements into value-added, comprehensive solutions and test plans using appropriate processes, procedures, and technology.
  • Build and maintain strong relationships with stakeholders, providing leadership, direction, and focus for business functions and project resources. Possess a continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes.

Required qualifications, capabilities, and skills:

  • Minimum 5 years management experience in an Operations role with strong people management skills and the ability to develop/guide staff in a team-oriented environment.
  • Operational subject matter expertise in Settlements, Fails Management, Trade Support, Risk and Control, and Custody.
  • Strong ability to learn ongoing streams of new markets, products, and processes.
  • Strong risk and control awareness, including the ability to effectively prioritize workloads and work to critical deadlines.
  • Strong verbal and written communication skills with the ability to partner with all types of stakeholders, at all levels across the business areas including senior executives, managers, and subject matter experts.
  • Problem-solving skills – the candidate must demonstrate exceptional judgment and the ability to independently identify and escalate key issues, obtain appropriate information from further analysis, and develop actionable recommendations.
  • Teamwork skills – the candidate must be flexible in their work style and be able to work appropriately with stakeholders and colleagues at all levels. Ability to partner with multiple internal teams, external clients, and 3rd party service providers.

Preferred qualifications, capabilities, and skills:

  • Global Custody or Local Custody background.
  • Bachelor's degree or equivalent, preferred.
  • Experience in driving projects and initiatives.
  • Familiarity with SWIFT messages, specifically MT54 series.
  • Good knowledge of MS Office Suite applications - MS Word, Excel, and PowerPoint.
  • Capable of working under pressure and coping with changing volumes, whilst maintaining accuracy and quality.
  • Flexibility working on APAC and late APAC shifts.
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