Probe Process and Probe Maintenance Engineer
2 weeks ago
The Process Engineering team provides value add by:
Wafer probing process optimization:Developing and refining wafer probing processes for testing semiconductor devices at the wafer level. Optimizing the probe process parameters (e.g., contact force, probing speed, alignment accuracy) to improve yield, accuracy, and throughput and work with design and test engineers to establish probing specifications and testing procedures.
Probe card and equipment management:Manage the selection, calibration, and maintenance of probe cards and wafer test equipment (e.g., automatic test equipment - ATE). Troubleshoot issues with probing equipment and implement corrective actions as needed and work closely with vendors to evaluate and source new probe cards or equipment upgrades.
Test data analysis and yield improvement:Analyze wafer-level test data to identify yield and performance issues and recommend solutions. Monitor and improve yield performance by continuously refining test parameters and probe processes. Work with cross-functional teams (e.g., failure analysis, design engineering) to identify and resolve root causes of testing issues.
Quality assurance and compliance:Ensure that wafer probing processes comply with industry standards, customer requirements, and safety regulations. Conduct regular audits of the wafer probing process and implement corrective actions when deviations occur. Work with the quality assurance (QA) team to resolve any quality control issues related to wafer-level testing.
Troubleshooting and process failure resolution:Investigate and resolve probing-related issues such as probe-to-pad misalignment, contact failures, and equipment malfunctions. Collaborate with process engineers to identify process-related issues and develop corrective actions. Perform root cause analysis (RCA) and failure mode effect analysis (FMEA) to continuously improve testing and probing techniques.
Collaboration and Communication:Collaborate with design, process, and test engineering teams to address issues related to wafer testing and improve overall product quality. Communicate testing results, findings, and improvement strategies to management and relevant teams. Work with production teams to optimize test flow, reduce cycle times, and enhance throughput.
Continuous improvement:Participate in continuous improvement programs to enhance the efficiency, accuracy, and scalability of the wafer probing process. Stay updated on new technologies, tools, and best practices in wafer testing, probe card development, and semiconductor manufacturing.
Documentation and reporting:Maintain accurate records of test procedures, process modifications, and results. Generate regular reports on probe yield, failure analysis, and any corrective actions taken. Ensure that all process documentation is current and accessible to relevant stakeholders.
#J-18808-Ljbffr-
Chat Support Professional
2 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout Our TeamAt Probe CX, we value our employees and provide them with a supportive and rewarding work environment. We offer competitive salary and performance-based bonuses, comprehensive health insurance and wellness programs, opportunities for career development and ongoing training, and flexible work arrangements and a positive work-life balance. Join...
-
Network Support Engineer
2 weeks ago
Manila, National Capital Region, Philippines Probe CX Full timeDirect message the job poster from Probe CXBridging the gap between incredible talent and exciting opportunitiesJob Summary:The Network Support Engineer will be a part of the IT Networks Team in supporting and managing Probe's enterprise global network. They are expected to participate in projects from time to time for optimization, expansion, availability...
-
Onsite IT Support Engineer
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout the Position">This role is a unique opportunity to join Probe CX as a Desktop End User Computing Professional.">
-
Desktop End User Computing Professional
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout the Role">We are seeking a talented Onsite IT Support Engineer to join our Probe CX team.">
-
Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout the roleProbe CX is seeking an enthusiastic Customer Service Representative (CSR) to join our team in Eastwood, Quezon City. This full-time role will involve providing exceptional customer service to our financial technology clients. As a CSR, you will be the primary point of contact for our customers, handling inquiries, troubleshooting issues, and...
-
Customer Experience Executive
1 week ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout the roleAs a Customer Experience Executive with Probe CX, you'll be at the forefront of delivering exceptional customer service to clients. In this full-time role based in Eastwood, Libis, Quezon City, you'll be responsible for handling customer inquiries and resolving issues through effective communication and problem-solving skills.What you'll be...
-
Technical Service Delivery Manager
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout This Role:The Technical Service Delivery Manager role at Probe CX is a key leadership position that requires strong technical expertise and leadership skills. The successful candidate will be responsible for managing the delivery of technical services across the organization.Responsibilities:Manage the delivery of technical services to meet business...
-
Desktop Support Specialist
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout the Role:The Desktop Support Specialist - Eastwood role at Probe CX is a key position that requires strong technical expertise and leadership skills. The successful candidate will be responsible for managing the availability and productivity of computing devices across the organization.Responsibilities:Fully onsite duty to ensure seamless service...
-
End User Computing Specialist
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeJob Overview:We are seeking a highly skilled End User Computing Specialist to join our team at Probe CX. As a key member of our IT operations team, you will be responsible for ensuring the highest level of service delivery and managing the availability and productivity of computing devices across the organization.Main Responsibilities:Onsite duty to evaluate...
-
Manila, National Capital Region, Philippines Probe CX Full timeAbout the roleProbe CX is seeking a talented Customer Service Representative to join our vibrant Healthcare campaign team in our Eastwood, Quezon City office. As a Live Chat Support agent, you will play a crucial role in delivering exceptional customer experience to our valued healthcare clients and their patients. This is a full-time position with...
-
Customer Service Representative
1 day ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout the RoleProbe CX is seeking a talented Customer Service Representative to join our vibrant Healthcare campaign team in Eastwood, Quezon City. As a Live Chat Support agent, you will play a crucial role in delivering exceptional customer experience to our valued healthcare clients and their patients.This is a full-time position with opportunities for...
-
Customer Service Representative
3 days ago
Manila, National Capital Region, Philippines Probe CX Full timeWe are seeking a Customer Service Representative to join our team in Eastwood, Quezon City. As a member of Probe CX, you will provide exceptional customer service to clients of a major Australian telecommunications company.Key Responsibilities:Provide outstanding customer service through various communication channelsResolve customer inquiries and complaints...
-
Manila, National Capital Region, Philippines Probe CX Full timeProbe CX, a leading provider of customer experience solutions, is currently seeking a talented Customer Service Representative to join their team in Eastwood, Quezon City. This full-time role will have you providing exceptional customer service to clients of a major Australian telecommunications company.We are on the lookout for candidates who are:At least...
-
IT Technical Operations Manager
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeJob Description:We are seeking a skilled IT Technical Operations Manager to join our team at Probe CX. As an End User Computing Engineer, you will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.Main Responsibilities:Fully onsite duty to maintain the highest level of service...
-
Customer Care Representative
2 weeks ago
Manila, National Capital Region, Philippines Probe CX Full timeAt Probe CX, we empower our clients to enhance brand engagement and elevate customer experiences through our dedicated and enthusiastic contact centers. With locations throughout the Philippines, our teams unite to provide engaged contact center solutions for a diverse array of clients.We seek individuals who embody a 'can do' attitude—and even more...
-
IT Service Delivery Manager
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeJob Overview">We are seeking a skilled IT Service Delivery Manager to join our Probe CX team. As an Eastwood Computing Specialist, you will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.">Main Activities and Responsibilities">Fully onsite duty is required to ensure seamless service...
-
Eastwood Computing Specialist
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeAbout the Job">This Desktop End User Computing Professional role is a critical position within Probe CX, requiring a skilled professional to deliver high-quality IT services.">Main Responsibilities">The successful candidate will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.This includes...
-
IT End User Computing Engineer
5 days ago
Manila, National Capital Region, Philippines Probe CX Full timeMain Activities and Responsibilities:Fully onsite duty.Ensure the availability and productivity of computing devices on every seat used by the business.Ensure the safekeeping of IT assets and their management.Be part of the primary service relationship interface between key site leaders and IT for service-related activities.Participate in planning and...
-
Quality Assurance Lead
1 week ago
Manila, National Capital Region, Philippines Probe CX Full timeJob Summary:Provide process improvement initiatives based on QA insights with collaboration with OperationsProvide analysis on QA insights and coordinate with Operations on action planningCoach and develop QA AnalystsAttend calibration sessions as neededAttend WBR and MBR sessions as neededUpdate reporting as neededMinimum Requirements:Educational Attainment...
-
Façade Engineering Manager
3 days ago
Manila, National Capital Region, Philippines Gig Engineer Full timeJob Summary:Gig Engineer is seeking an experienced Façade Engineering Manager to lead our team in designing and developing innovative façade systems. As a key member of our engineering team, you will be responsible for overseeing the engineering, design coordination, and technical development of façade systems, ensuring compliance with industry standards...