Salesforce Marketing Cloud Manager

3 days ago

Taguig, National Capital Region, Philippines HawodTech Solutions Full time

As the Salesforce Marketing Cloud Manager, you will bring Salesforce Marketing Cloud technical & product expertise to our business and deliver best-in-class marketing automation solutions. You will report to the Head of Marketing located in the USA and work in the Australian time zone. You will:

  1. be very experienced with all Salesforce Marketing tools.
  2. work with the marketing team to build and deliver optimal Digital Marketing initiatives, leveraging data, technology and marketing strategy.
  3. lead the solution design process with Marketing Cloud including building journeys, writing queries, building data extensions, writing AMPScripts and knowledge of SSJS.
  4. debug campaign automation solutions as well as maintaining and troubleshooting in-flight solutions.
  5. assist in the design of marketing automation programs including triggered sends, automation activities, platform configuration, multi-channel integrations, audience segmentation, and other components needed for marketing campaigns.
  6. work with cross-functional teams to design solutions for cross-platform interaction and create data models with CRM/service platforms to pass engagement data back and forth.
  7. implement marketing automation & CRM solutions and provide recommendations that drive results for client campaigns and larger business objectives.
  8. solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.
  9. deliver on multiple initiatives in the same time frame with minimal supervision.
  10. have excellent English written and verbal communication skills, build effective relationships and articulate complex requirements.
  11. enjoy working in a dynamic, rapid growth, financial technology centric operating environment.

Experience and Skills Required

  1. Bachelor's Degree in a relevant field.
  2. 3+ years of experience in digital marketing campaign execution and/or marketing automation/CRM experience.
  3. 2+ years developing and integrating Marketing Cloud with different Salesforce applications.
  4. 2+ years of experience with REST, Salesforce, database and SFTP connectors.
  5. Experience with other marketing technologies and analytics tools (i.e. Adobe, Oracle, Sprinklr, Google, etc.).
  6. Ability to learn fast & work in a fast-paced, dynamic work environment.
  7. Good understanding of Web Services (SOAP & REST), XML and JSON formats document schemas.
  8. Excellent English written and verbal communication and presentation skills.
  9. Attention to detail with a problem-solving mindset.
  10. Bonus would be to have gained relevant experience in both Australia and the USA.
  11. Ability to travel occasionally to meet international colleagues and deal with remote teams.
  12. Excitement and energy to be part of the global expansion of a well-resourced, dynamic B2B FinTech business operating in Australia and launching in the USA.

*Role will report onsite in Taguig at our BGC office.

Required Skills:

Segmentation Services, Bonus Data, Development, REST, Presentation Skills, CRM, SOAP, Energy, Campaigns, Components, Analytics, Web Services, Travel, Marketing Strategy, JSON, Automation, Digital Marketing, XML, Troubleshooting, Writing, Oracle, Strategy Design, Communication, Marketing, Business English.

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