Finance Operations- Procure to Pay Team Lead

6 days ago

Naga, Bicol, Philippines Risewave Consulting, Inc. Full time

Your Role and Responsibilities

  • Lead, Motivate, and Manage: Lead, motivate, and manage a team of F&A professionals, ensuring they are cross-trained, multi-skilled, and proactively client-focused.
  • Problem-Solving: Identify job-related problems, analyze root causes using existing techniques or tools, prepare and recommend solution alternatives, and challenge existing procedures and processes to enhance and improve them.
  • Strategy Development: Assist in developing strategies and setting operational objectives in close collaboration with the Delivery Manager.
  • Complex Customer Service Issues: Manage escalated and more complex customer service issues to ensure client satisfaction and adherence to Service Level Agreements (SLAs).
  • Process Improvement: Continuously strive to improve F&A processes and motivate the team to adopt the same mindset.
  • Reporting: Track and report service performance, contributing to strategic financial results within the area of responsibility.
  • Operational Responsibilities: Handle operational tasks as an F&A professional, focusing on individual and team objectives as well as professional development.
  • Impact on Business: Be accountable for individual or team results, influencing customer satisfaction, costs, and expenses.

Per Process Responsibilities

  • Vendor Master Data Management: Maintain accurate and updated vendor records, ensure compliance with regulations, and implement controls against duplication or fraud.
  • Invoice Receipt and Processing: Follow procedures for invoice receipt, verification, and handling both electronic (including OCR) and manual invoices.
  • Payments: Process various payment methods, understand payment terms, discounts, and implications of late payments.
  • Query Management: Efficiently handle and resolve vendor queries, communicate effectively, and document resolutions.
  • Reconciliation: Perform accounts payable reconciliations by matching transactions, resolving discrepancies, and maintaining detailed records.
  • Month-End Closing: Ensure accurate transaction recording, reconciliation, reporting, and preparation of financial statements, including managing carry forward balances.
  • System Proficiency: Use ERP systems, Accounts Payable Automation tools, and other financial software proficiently.
  • Compliance: Ensure all processes comply with relevant laws, regulations, and company policies.
  • Leadership and Soft Skills: Motivate and guide team members, manage conflicts, foster a positive environment, communicate effectively with diverse stakeholders, and apply problem-solving skills.
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