Account Representative

3 weeks ago

Iloilo City, Western Visayas, Philippines Public Safety Savings and Loan Association, Inc. (PSSLAI) Full time

JOB SUMMARY:

The Account Representative performs activities that involve selling, customer service as well as the overall management of sales (from lead generation, promotional marketing to closing of deals) involving PSSLAI's products and services that needs comprehension of a distinctive and/or specialized nature. The activities involved in sales other than selling are researching and employing knowledge of highly acceptable products and services that are suitable for the needs of PSSLAI's clientele.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs sales activities, from leads generation through closing deals on loans, membership and deposits in his/her assigned territory.

  • Organizes and manages specific marketing itineraries, campaigns and promotional strategies from conception to completion in line with the direction Head of the Branch for its departmental plan for membership and loan caravans.

  • Implements agreed upon marketing plan as laid down by his/her Head which will meet the business goals of expanding PSSLAI's customer base in his/her area of assignment.

  • Conducts discussions, talks and dialogues with PNP/BFP personnel audience in order to present PSSLAI's products and services.

  • Answers queries from customers regarding their deposits, memberships, loans and billing concerns.

  • Performs market scanning or research in order to evaluate the demand for PSSLAI's services as well as the presence of its competitors in the area where he/she is assigned at.

  • Maintains and develops positive relationships with all PNP/BFP units and offices to help achieve company targets on deposits, loans and membership generation.

  • Ensures that each police customer and its relatives receive outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer in all transactions.

  • Maintains solid knowledge of PSSLAI's products and services as well as other aspects of customer service related to the services offered.

  • Maintains accurate records of sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within his/her assigned territory (compiles and tracks the sales data for evaluation).

  • Supplies sufficient information to the Branch Manager to enable effective marketing strategy for specific areas of activity.

  • Ensures that all printed promotional material is distributed effectively within his/her area of responsibility.

QUALIFICATIONS:

  • Graduate of a Bachelor's Degree or any 4-year course

  • With at least 1-3 years work experience specializing in Marketing, Banking, Financial Services or equivalent

  • Self starter and Hardworking

  • Can work with minimal supervision

  • Must have an excellent sales and market analytical skills

  • With Good oral & written communication skills

  • Diligent, honest, meticulous and organized

  • Must have a strong personality and proven leadership skills

  • Willing to do field work and travel heavily within the assigned area of responsibility

#J-18808-Ljbffr

  • Customer Service Representative I

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Crawford & Company Full time

    Job DescriptionWe need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge to provide quick and accurate assistance to...

  • Customer Service Representative

    3 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    Customer Service Representative (Night Shift)Customer Service Representative (Night Shift)Night Shift (7 PM- 4 AM )|Fulltime | Iloilo (Onsite Setup)About the RoleWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing andManagement services to the built property sector, whose clients are some of the largest...

  • Customer Service Representative

    3 weeks ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions.KNOWLEDGE, SKILLS & ABILITIES REQUIRED:-Proven people skills-Excellent communicator, both oral and written (Senior...

  • Customer Service Representative

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Sapient Global Services Full time

    Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Customer Service Representative in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply NowResponsibilitiesHandle customer inquiries, provide solutions, and resolve issues across various channels.Offer accurate information...

  • Field Sales Coordinator

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Joshcham Distribution Full time

    DUTIES AND RESPONSIBILITIES1. Represents management and the company.2. Ensures that a group of subordinates get out the assigned amount of production, when they are supposed to do it and within acceptable levels of quality, costs, and safety.3. Organizes his/her department and employees, visualizes future impacts and needs, energizes the employees to get...

  • Tech Customer Spt Coordinator I

    2 weeks ago

    Iloilo City, Western Visayas, Philippines RELX Full time

    Job SummaryAs a Technical Support Analyst IIJob SummaryAs a Technical Support Analyst II (TSAII), you will provide a variety of technical support to multiple level end users in diverse technical areas. Support includes troubleshooting, researching, and training for proprietary products. Additionally, you will provide exceptional support and service through...

  • Operations Manager

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Asurion Full time

    The Manager, Call Center Operations will lead a team of Supervisors by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, cultivate sales, and improve the performance of Supervisors and Representatives. Improve team member...

  • Delivering Exceptional Customer Experiences

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time

    Transforming customer experiences is at the heart of this role. As a Customer Service Representative working onsite in Iloilo, you'll be part of bringing humanity to business.We're looking for passionate individuals who want to make a difference in customers' lives. In this position, you'll have ownership over resolving escalated or complex calls from...

  • Provider Relations Associate

    3 weeks ago

    Iloilo City, Western Visayas, Philippines InLife Health Care Full time

    Job Purpose:Provider network expansion and retention, relationship management and secure discounts with the accredited medical providers in Iloilo.Principal Accountabilities:Iloilo accreditation of healthcare providersScouting of prospective providersRepresents iCare in Iloilo meetingsConducts physical/virtual orientation related to procedures, program...

  • We are looking for Customer Service Representatives at Bacolod

    1 week ago

    Bacolod City, Western Visayas, Philippines NEKSJOB CORPORATION Full time

    Job Overview:We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering excellent service with every interaction.Key Responsibilities:Handle incoming customer calls, emails, or chats in a professional...