Payroll Senior Associate

Overview

Payroll Senior Associate at Strada. Strada is a people, payroll, and technology leader enabling international workforce management with operations in 180+ countries.

Main Responsibilities

• Independently process Payroll End to End to ensure delivery as per the agreed processing calendar and KPIs, or independently perform Data Management or Customer Service activities as per the calendar and KPIs.
• Support Statutory and Year End Reporting to the agreed calendar and KPIs.
• Use Payroll expertise to advise on client queries/issues and maintain a strong understanding of country-specific legislation and tasks.
• Support and transfer knowledge to Apprentices and/or Associates on Data Management or Customer Service activities.
• Ensure tickets and calls are responded to within SLA timescales and to a high standard.
• Support System Maintenance Testing.
• Liaise and transact with Third Parties.
• SOC Controls completed on time with the necessary evidence.
• Contribute to root cause analysis to ensure details are accurate and suggest feasible preventative measures to limit recurrence.
• Conduct Knowledge Transfer sessions ensuring audience understanding and practical application.
• Maintenance of DWIs to ensure processes are up to date and reflective of the service.
• Report and log all system issues/defects with details and evidences for investigation by Application Services and/or Products.
• Highlight deviations from the standard scope of service to the Service Manager.
• Recognize and handle sensitive and confidential information appropriately.
• Complete time recording accurately and on time.
• Adhere to Strada Security Standards.
• Contribute to team meetings and raise issues to the Service Manager as needed.
• Stay up to date with all Strada HR announcements and communications.
• Build good relationships with relevant business lines and update internal stakeholders promptly and accurately.
• Participate in projects and activities as assigned.

Required Experience

Professional / Job Experience

• Strong knowledge of MS Office tools (Excel, Word, PowerPoint).
• Flexibility to support a global and fast-paced environment.
• Attention to detail.
• Excellent written and verbal skills.
• Self-motivated with a willingness to learn.
• Ability to collaborate in a team environment and work independently while adhering to processes and procedures.

Education and Training

Essential

• BA/BS in a business-related field (Accounting, Human Resources, Business Administration) or equivalent combination of education and experience.
• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing, or Corporate environment.
• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred.

Desirable

• Experience working with HR and payroll data.

At Strada, Our Values Guide Everything We Do

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

Strada supports your whole self with a range of benefits for health, wellbeing, finances, and future, including health coverage, wellbeing programs, paid leave, retirement plans, learning opportunities, and more. Offers are contingent on successful completion of background checks as permitted by law and appropriate for the role. Checks may include identity, education, employment, and, in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. Specific checks will be communicated during the recruitment process.

Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe embracing differences strengthens our teams and drives innovation and success. Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to Work

To be considered, you must have current and future work authorization in the country where you are applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer a competitive total rewards package, continuing education and training, and potential with a growing worldwide organization.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including subsidiaries, partners, or purchasers of Strada business units.

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