Senior Network Engineer

2 weeks ago

Quezon City, National Capital Region, Philippines Global Payments Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid, and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

PURPOSE

The Senior Network Engineer is responsible for designing, building, modifying, troubleshooting, and remediating configurations of network infrastructure services for routers, switches, load balancers, and firewalls in a fast-paced environment. They must effectively understand and implement configurations within each of these four primary network service domains.

The Senior Network Engineer is also responsible for learning and thoroughly understanding internal published standards and external industry standards, and be comfortable communicating requirements to colleagues and other team members during design sessions. They must be able to produce professional diagrams and configuration scripts and be comfortable presenting them to stakeholders with varying levels of technical familiarity.

The Senior Network Engineer must always be looking for procedural and technology inefficiencies, putting together plans to address them, and communicating these issues to management. Additional responsibilities may include project planning, troubleshooting with users, equipment upgrades, new technology evaluations, and cross-training with other members of the department.

Work hours may include early mornings, evenings, and weekends in addition to being the escalation point for the team's on-call rotation.

DUTIES AND RESPONSIBILITIES

  1. Configure, install and maintain network routers, switches, firewalls, and load balancers.
  2. Report on project and operational status by gathering and organizing information.
  3. Deeply understand, design, and support routing protocols for WAN and LAN connectivity; BGP and OSPF.
  4. Troubleshoot production connectivity issues within the environment to resolution.
  5. Research new technology to determine what would best support the organization in the future.
  6. Create models to predict future network needs.
  7. Produce professional diagrams and documentation required to support the environment.
  8. Act as a mentor for more junior team members.
  9. Act as a technical conduit to multiple groups in Business Technology Services, aligning the discussions across teams and translating between business and technical language as needed for the audience.
  10. Identify opportunities and cost-effective ways to implement and execute improvement initiatives in the Team Member Experience service portfolio.
  11. Serve as a thought leader for the organization.
  12. Define and document procedural guides for testing and rolling out new network services.
  13. Maintain involvement in technology news and changing trends in the industry and provide management and internal teams with updates of all information.

COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOR)

Knowledge

  • Cisco switching and routing.
  • Cisco wireless controllers.
  • Routing methodologies (e.g., OSPF, BGP).
  • Network monitoring.
  • Checkpoint firewalls.
  • SD-WAN.
  • Cisco DNA Center.

Skills

  • Excellent written and verbal skills with clients, vendors, and teammates, with an ability to summarize and translate between business and technical contexts.
  • Excellent troubleshooting and analytical skills.
  • Excellent team-working, collaboration, and interpersonal skills.
  • Excellent time and task management skills.
  • Excellent project management skills.
  • Experience managing IT product/services TCO and lifecycle.
  • Applies creativity with an enterprise mindset.
  • Ability to remain calm and be able to execute under pressure (e.g., critical outages, delivery deadlines).
  • Ability to motivate others to perform above normal expectations.
  • Ability to manage multiple issues at one time with exceptional follow-through.
  • Requires ability to withstand mental pressure caused by time deadlines, frequent changes, periodic heavy workload, rapidly changing environment, and dynamic business growth.

Behavior

  • Participates in and successfully completes the company's compliance program requirements and adheres to the Code of Conduct, Company policies, and applicable federal and state requirements.
  • Sets an example for other employees regarding how the Company's Code of Conduct and Compliance Program is applied and observed every day when dealing with customers, business operations, and other teammates.
  • Reports potential violations of company policy, Code of Conduct, and/or applicable laws and regulations to the company hotline, through the chain of command, to the Compliance and Ethics Department, or through other channels made available by the company for reporting potential violations.
  • Promotes an environment in which other employees are encouraged to report potential violations.

QUALIFICATIONS

Required

  • Bachelor's degree or equivalent experience in a computer-related and/or management field.
  • 6+ years of network engineering experience in multiple networking disciplines.
  • Can configure LAN, WAN, VPN, SDN, MPLS, SD-WAN, Internet, Data Center, Cloud-Solutions, Route, Switch, Firewall, Load Balancer from multiple vendors.
  • Deep Platform Knowledge of: f5, Checkpoint, Cisco, Viptela, DNA, SDA, NSX.

Preferred

  • 4+ years networking in the financial technology industry.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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